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Silko Volkswagen

Brockton, MA

4.7
460 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Brockton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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122 Liberty St

Brockton, MA

02301

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Showing 460 reviews

June 25, 2022

SILKO delivered everything that they promised at the price that was advertised. No hidden cost. Plus a lifetime power train warranty. Abby is the best More

by who_fixed_it
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! We work hard to provide excellent customer service and it's no surprise to hear how well it went with Abby! Congratulations on your new (to you) purchase! - Katherine, Customer Care

June 21, 2022

I purchased a 2022 Tiquan and love it. I had one on order with another dealer but they didn't have in stock. I visited Silko because they had a white one in stock. Javante the sales pers More

by jwmwp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javani Rivera, Freddie Rodriguez
Jun 28, 2022 -

Silko Volkswagen responded

Thank you for the excellent review and congratulations on your purchase! It's wonderful to hear we have been able to assist you with not only your new Volkswagen, but at Honda as well. Here's to many happy miles! - Katherine, Customer Care

Jun 28, 2022 -

jwmwp responded

Thank you

June 20, 2022

Dealership was alright I guess, I believe what really made the Experience great was my sales representative. Nuno is a solid guy and definitely the reason I made the purchase! More

by Bsocks69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! Nuno is a great member of the team and I am thrilled to hear it went well! - Katherine, Customer Care

June 17, 2022

Service writers were knowledgeable and professional. One of the writers was kind and brought a chair outside for me to enjoy the weather while I waited for my car. I have had a few service visits and I More

by MMEDEIROS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

June 17, 2022

The customer service department is top-tier. I can comfortably say that this location is better in my opinion than Norwood. More

by SOFIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the review Sofia! - Katherine, Customer Care

June 14, 2022

Easy peazy no pressure or “sales tactics”. Nuno was attentive and made process easy. Comparable to auto mile. Love my new (to me) Subaru. More

by lucymayela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rodriguez
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the amazing review and congratulations on your Subaru! Here's to many happy miles! - Katherine, Customer Care

June 10, 2022

I continue to be very pleased with SILKO Volkswagen, especially their service department. I have owned many Volkswagens and have used different dealerships to service my cars. The service department a More

by Missy G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the excellent review Missy! - Katherine, Customer Care

June 09, 2022

Rob was amazing. He was not pushy, and made me feel comfortable throughout the whole experience. He was patient and answered all my questions. Will definitely share m More

by cararomano
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the awesome review! - Katherine, Customer Care

June 03, 2022

Silko takes the time to explain everything. Their buy one oil change get one free cannot be beat! More

by KJGLEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! We hope to see you taking advantage of the amazing BOGO deal again! - Katherine, Customer Care

June 03, 2022

Great customer service, they were able to explain me the work they did in my car and they solved the problem. More

by jay_monteiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thanks for the excellent review Jay! - Katherine, Customer Care

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