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Silko Volkswagen

Brockton, MA

4.7
469 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Brockton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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122 Liberty St

Brockton, MA

02301

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Showing 469 reviews

March 26, 2024

Sales Department is Awesome! I have to say that Silko Volkswagen is one of the best dealerships I have been to. They really cared about my needs and went out of their way to hel More

by Linda M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Tom & Mauricio, Javani Rivera
Mar 26, 2024 -

Silko Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Linda, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 25, 2024

Service department is excellent here. My family members out of state have not had good experiences with their local dealerships--they are always envious when I tell them about Silko! More

by bbresop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Silko Volkswagen responded

Hi Branwen, You're too kind! Thanks for sharing the positive review and feedback. We are appreciative of your loyalty to Silko VW. Always happy to help!

March 21, 2024

Jeff is a leader in the customer service and technical service field. He proves it everytime I take make car there for work. More

by TRAKONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Silko Volkswagen responded

Tra, Your words are very kind and greatly appreciated. I am certain Jeff and the Silko VW team are thrilled to hear you are satisfied over and over again. We are grateful for your loyalty and always happy to help! Thank you and be well.

March 19, 2024

he's very great! an excellent seller. he's very great! An excellent seller and helped me in any way possible to obtain financing. More

by kawanyfeitosa16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Silko Volkswagen responded

Hi Kawany! Thrilled to hear you had a wonderful experience with Nuno here at Silko VW. Happy Nuno was able to assist while purchasing your new VW. Congratulations and THANK YOU!

March 19, 2024

Megan and Nuno are very professional, helpful and knowledgeable. I enjoyed the no pressure sales approach. The overall dealership had a very relaxed atmosphere. More

by cfaro27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javani Rivera, Megan Riley
Mar 25, 2024 -

Silko Volkswagen responded

Hello Cory, Thank you for sharing your feedback with us with regard to the purchase of the pre-owned 4-Runner, from us here at Silko VW. Happy to hear you are completely satisfied with the service you received from Javani, Nuno, Al and Megan. We truly appreciate the opportunity to be of assistance and strive for customer satisfaction. Congratulations on your new vehicle and enjoy! Thanks for the awesome review!

March 13, 2024

very good service from Nuno and also the rest of the team, Nuno explained everything to us one by one, very patient and very humane, we really like our SUV, soon we will return for another one. More

by jjrbazile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Silko Volkswagen responded

Congratulations on your new Volkswagen. We truly hope you enjoy it immensely. Thank you for taking time out of your day to share your experience with all of us. Agree Nuno is fantastic to deal with! Always happy to help. See you soon.

March 12, 2024

John Medeiros is absolutely well experienced service advisor and always does an amazing job! I continue to come back to Silko solely because of Mr. Medeiros! More

by plumfamilymanagement
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Silko Volkswagen responded

Thank you for taking the time to share your thoughts and feelings about your experience with John and Silko VW team. Customer service and satisfaction is our number one goal. Thanks for the five stars and your loyalty!

March 12, 2024

He team at silko was excellent. Yhey made the buying processs easy and pleasant with no pressure. They were informative and overall excellent. Id recommend them and the dealership i More

by DaveRI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javani Rivera
Mar 17, 2024 -

Silko Volkswagen responded

Hi Dave, we are delighted to know you had an excellent experience with Nuno and Javani here at Silko Volkswagen. We are very fortunate to have the team that we do and happy they exceeded expectations. Congratulations on your new VW!

March 11, 2024

I was happy with the attention I got, everyone acted professionally, place was clean, people were friendly More

by nklib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Riley
Mar 11, 2024 -

Silko Volkswagen responded

Hi Norman, Thrilled with you sharing your thoughts regarding your visit with Abby, Nuno an Megan here at Silko VW. Congratulations on your Durango! We hope you are enjoying it tremendously. We appreciate you and giving us the opportunity to sell you this great vehicle. If there is anything additional you wish to share, please reach out to me at Joanne.Moniz@SilkoAutoGroup.com. Best, Joanne

February 24, 2024

The place was very clean and the staff was very accomadating! Matthew was great, don't remember who Javani Rivera sis. More

by squinerly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lucier
Feb 26, 2024 -

Silko Volkswagen responded

Hi Sandra, Thanks for taking the time to review your experience here with Matthew and the rest of the Silko VW team. We are always happy to help! Based on your review, it appears you feel there are areas of opportunity for improvement. If you wish to share with me in further detail, my email address is below. Thanks, Joanne joanne.moniz@silkoautogroup.com

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