Signature Ford Lincoln Mercury

Will not ever come back not trustworthy lies false advertising poor public relations to me period advertising poor public relations to me period More

In June 2021 I purchased a used Jeep Cherokee from Signature Ford. The price was great, I mean below anybody else. When I noticed the car for sale I test drove and immediately put in a down payment. Signature Ford. The price was great, I mean below anybody else. When I noticed the car for sale I test drove and immediately put in a down payment. It turns out it was listed on their website for the wrong price, about $2,000-$3,000 less than what it should've been. They honored the price and I financed thru they suggested finance company at a rate just below my pre-qualified rate with my bank. In my book Signature Ford is the best. More

Great staff 👍 Went in for parts. Not only did the manager help me but he was very kind. I've sent friends there and they thanked me😊 Service Dept was also Went in for parts. Not only did the manager help me but he was very kind. I've sent friends there and they thanked me😊 Service Dept was also just as helpful and knowledgeable. More

They broke car took car in to find a short and get alignment done. $529 ok. then when it's done and ready to pick up the shifter is messed up and won't go into drive took car in to find a short and get alignment done. $529 ok. then when it's done and ready to pick up the shifter is messed up and won't go into drive right. worked just fine when I had it but now they want another$1100 to replace parts. yep, I had them recommended but changed it to Not recommend More

Great Service I always enjoy taking my vehicle to Signature Ford for service. They are very friendly and knowledge about my Edge. They keep track of the service so I always enjoy taking my vehicle to Signature Ford for service. They are very friendly and knowledge about my Edge. They keep track of the service so I know just want is needed with each visit. More

Great Customer Service! We had our Explorer in for regular service as well as to have the door seals replaced and the team kept us informed of the status of the repair every We had our Explorer in for regular service as well as to have the door seals replaced and the team kept us informed of the status of the repair every step of the way. I was floored when they quoted the repair for the door seals which came in at LESS THAN 25% of the quote we received from the Ford dealer in Okemos! Not only are their prices right, but their customer service is impeccable. Signature will be our go-to for service on both our Ford and our Lincoln from now on! More

Quick and Good I’ve had my oil changed and SUV inspected a couple times so far. Each time has been pretty quick, which for me is great because I have a toddler that I’ve had my oil changed and SUV inspected a couple times so far. Each time has been pretty quick, which for me is great because I have a toddler that travels with me. They let me know what they see that may need done or what needs to be fixed right away. More

Free First Service Got in for my oil change, tire rotation and multipoint inspection. Appointment was for 2:30 PM, and the service was finished by 3:00 PM. Very timely Got in for my oil change, tire rotation and multipoint inspection. Appointment was for 2:30 PM, and the service was finished by 3:00 PM. Very timely, and courteous service. Waiting lounge was very comfortable with free coffee and TV. More

Service We started bringing our cars (both Fords) to Signature Ford when we moved to Owosso. Since then pleased with the customer service we have bought tw We started bringing our cars (both Fords) to Signature Ford when we moved to Owosso. Since then pleased with the customer service we have bought two new cars and one used car from the Owosso Signature Company working with Randy Bailey. Feel we have received fare prices on the new cars and fare trade values as well. The Service Department advisors Brent, Ashton, and Zack are friendly and professional have been excellent. Always willing to take time to review what needs to be done then following through with the job. Thank you, More

Diagnose Problem they could not fix They diagnose problem D50 Other Troubles-Specific To Engine Function, was told the No#8 Cylinder was loosing communication with their computer 53 tim They diagnose problem D50 Other Troubles-Specific To Engine Function, was told the No#8 Cylinder was loosing communication with their computer 53 times during test drive. Dealer contacted me stating "Unable to verify concern at this time tech 173". I asked them to keep one additional day to problem solve only ending with the came outcome. Vehicle was picked up and taken to Huntington Ford (Rochester) which they diagnosed that No#8 Cylinder Bank2 0/2 Non Responsive. Replaced #8 Coil, both plugs for #8 cyl. and wire for coil assy. WOW! Runs like new, Thank you Huntington Ford for fixing the problem. More