Sierra Toyota - Service Center

They have improved on their customer service. I can now give them 5 stars. The staff is friendly and knowledgeable. They are honest and don't try to sell you parts or service you don't need. Th I can now give them 5 stars. The staff is friendly and knowledgeable. They are honest and don't try to sell you parts or service you don't need. They go over the work performed and let you know if you need something replaced in the future. More

I took my 2016 Toyota 4-Runner to Sierra Toyota for servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and f servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and friendly. I did not have a long wait plus I am grateful to Carlos Herrera, Adam Valencia and Steven Vanatta for their excellent customer service. Steven, you should be a teacher because even though I am a 70+ grandmother, I understood your lesson you gave me about using the Navigation system on my Toyota! And thank for your business card in case I should have future questions. Also thanks to the gentleman in the parts department and to the lady at the payment window who were also so very nice (sorry I didn't get your names). I look forward to seeing all of you in the future. More

Excellent service every time. Today, Carlos was my advisor and I recommend him as well as everyone who has helped, from start to finish. I'm really glad to have a dependable pla Today, Carlos was my advisor and I recommend him as well as everyone who has helped, from start to finish. I'm really glad to have a dependable place to trust the work done on my Toyotas. More

Very courteous staff. Service was completed earlier than expected. No upselling or unexpected charges. Inspection results were explained clearly. Service was completed earlier than expected. No upselling or unexpected charges. Inspection results were explained clearly. More

Took my 2022 Toyota Camry TRD in for service today. Carlos N. Was my service writer super nice guy, service was very quick, the dealership is very nice and clean. Thank you. Carlos N. Was my service writer super nice guy, service was very quick, the dealership is very nice and clean. Thank you. More

Had a question about my Highlander remote (Why isn't it working correctly, or communicating with my car?) and Jared Pangus was exceptional in helping me discover/resolve the issue. Daniel, in Parts, was al working correctly, or communicating with my car?) and Jared Pangus was exceptional in helping me discover/resolve the issue. Daniel, in Parts, was also fantastic. Sierra Toyota is great! More

Friendly staff. Organized. Punctual. Very helpful. So glad I chose Sierra Toyota. I feel like I am number one when I am there. Organized. Punctual. Very helpful. So glad I chose Sierra Toyota. I feel like I am number one when I am there. More

The service was excellent. The staff is helpful. Excellent customer service and availability. Very reliable. The staff is helpful. Excellent customer service and availability. Very reliable. More

Been dealing with Toyota for years. On my 10 vehicle. Wouldn't go anyplace else Great people On my 10 vehicle. Wouldn't go anyplace else Great people More

I was met at the drop off by a friendly girl who took my keys. I was greeted inside by someone who took my information. I only waited 45 minutes and the work was done. keys. I was greeted inside by someone who took my information. I only waited 45 minutes and the work was done. More