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Sierra Toyota
Sierra Vista, AZ
5,114 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,114 reviews
Verified Customer
December 08, 2023
They are always Friendly and professional! ! They work us in whenever we have a problem. They are exceptional in both customer service and the setvice department!! ! They work us in whenever we have a problem. They are exceptional in both customer service and the setvice department!! More
by SFLOYD91
Employees Worked With
December 06, 2023
They did a fine job with the 24 month service and took care of a couple other things to keep my ca running like new. care of a couple other things to keep my ca running like new. More
by pjdome
Employees Worked With
December 06, 2023
Everyone was very professional and nice, Jef took care of me, and Julie in finance was great!! me, and Julie in finance was great!! More
by snacken
December 05, 2023
Sierra Toyota had the car I wanted. The sales person made it very easy to negotiate over the phone. Agreed on the price and other purchases. Drove to the dealership and completed the tr The sales person made it very easy to negotiate over the phone. Agreed on the price and other purchases. Drove to the dealership and completed the transaction within 2 hours. no hassle. More
by Anonymous
Employees Worked With
December 05, 2023
I went to Sierra Toyota to view a Camry trd and my experience was absolutely amazing. Sierra Toyota rocks!! The salesman Eric was great to work with. Not only was he knowledgeable about the TRD (he experience was absolutely amazing. Sierra Toyota rocks!! The salesman Eric was great to work with. Not only was he knowledgeable about the TRD (he has the same exact model) but his personality was so friendly, happy, and just chill. Awesome guy to work with!!!! More
by Insulted Buyer.
Employees Worked With
December 03, 2023
Every since the new owner service has slipped! It seems every time I go for service there is new service people and few service people that have a lengthy employment!! It seems every time I go for service there is new service people and few service people that have a lengthy employment!! More
by gmt733@hotmail.com
December 03, 2023
The whole car buying process was excellent. Very knowledgable personnel and selection met my expectations. Very knowledgable personnel and selection met my expectations. More
by alanbuffo
Employees Worked With
December 02, 2023
I bought a Prius at Sierra Toyota yesterday and it was the best car buying experience I have ever had. Jeff Bennett was very helpful and friendly. There was no pressure and no “upselling.” There was no ba the best car buying experience I have ever had. Jeff Bennett was very helpful and friendly. There was no pressure and no “upselling.” There was no back room where a mysterious manager was hiding as in all my previous car buying experiences. Jeff was very proud of the dealership’s #1 ranking on DealerRater.com and I felt like making me happy was his top priority. Other car sales people I have dealt with acted like my husband was the buyer of my car, but Jeff did not. I could go on, but nobody wants to read about my previous 50 years of experiences. Ross Leffelman handled the document prep quickly and efficiently. If you live anywhere in Arizona (or California, New Mexico, Mexico, etc.) and you want a Toyota, I recommend Jeff at Sierra Toyota in Sierra Vista. More
by svcraig
