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Sierra Toyota

Sierra Vista, AZ

4.8
5,161 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,161 reviews

March 07, 2024

Ry"n and Jeff were both very helpful and pleasure to work with. No question went unanswered or I know I had plenty building one for my first time. More

by gmjftay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Sierra Toyota responded

Building a vehicle for the first time can come with many questions, and I'm glad they were able to address all of yours and make the process smooth for you. Thank you for allowing our team to assist you with your purchase. We look forward to seeing you again with your future services.

March 07, 2024

Been dealing with Toyota for years. On my 10 vehicle. Wouldn't go anyplace else Great people More

by CDICATALDO
Recommend Dealer
Yes
Employees Worked With
Woman Melanie I think
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your loyalty and kind words! We're honored to have served you for so many years and through 10 vehicles. Our team at Toyota values your trust and is grateful for your continued support. If you ever need anything, we're always here to assist you.

March 06, 2024

I was met at the drop off by a friendly girl who took my keys. I was greeted inside by someone who took my information. I only waited 45 minutes and the work was done. More

by DANNAJUDD
Recommend Dealer
Yes
Apr 09, 2024 -

Sierra Toyota responded

Thank you for sharing your positive experience! We're glad to hear that you were met with friendly service from the moment you arrived, and that your vehicle was serviced promptly. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

March 05, 2024

Ruth responded to my inquiry on her day off allowing me to get my hands on this beautiful GR Corolla for my husbands birthday. I had been searching for this car online for several weeks. Found a few, som More

by joydowe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruth Whitehouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for sharing your incredible experience! We're thrilled that Ruth went above and beyond to assist you, even on her day off, and that you were able to secure the GR Corolla for your husband's birthday. We're glad that you felt valued and respected throughout the entire process and that it felt more like working with a friend than a salesperson. We truly appreciate your recommendation and look forward to welcoming you back as customers in the future.

March 04, 2024

I truly appreciate finding an honest dealership (I've never even heard of that) to sell me a car at MSRP without harrassing me about over priced dealer ad ons I don't want or trying to sell me an extende More

by chuckspammail
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

We're glad that you had such a positive experience with our dealership! We strive to provide transparent and honest service to our customers. Delivering your new car directly to your home and avoiding having to drive is part of our commitment to making the car buying process convenient and straightforward. Thank you for trusting us and happy driving on your Prius!

March 03, 2024

Always our first stop when vehicle shopping ! To the point and quick, as well as the best service after the sale. More

by jrjdperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

Thank you for always considering us as your first choice when shopping for a vehicle! We aim to provide efficient, to-the-point service and ensure the best customer experience even after the sale. We appreciate your loyalty and we look forward to assisting you in the future.

March 03, 2024

Sierra Toyota always provides terrific service. They go out of their way to ensure what I need taken care of gets done. I wouldn’t go anywhere else. More

by DawnWeatherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your kind words! Your satisfaction is our top priority, and we're committed to going above and beyond to ensure your needs are met. We truly appreciate your loyalty, and we look forward to serving you for years to come.

March 03, 2024

Why does toyota send me coupons for service I can't use on oil changes that limit to 5 quarts. Why can't service return hub locks. Everytime I come to sservice have to check lug nuts, stem valve covers a More

by AUBUCHONZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for bringing these concerns to our attention. We apologize for any inconvenience you've experienced with our service coupons and the return of lug nut locks. Your feedback is valuable to us, and we'll make sure to address these issues with our service team to improve our processes. Please feel free to reach out directly if you have any further questions or concerns.

March 03, 2024

Carlos was friendly and outstanding customer service he deserves a 50% raise for his service More

by rolgeneral
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Herrera
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your feedback! We're thrilled to hear that Carlos provided you with outstanding customer service. Your kind words mean a lot to us. We'll make sure to pass along your appreciation. If you need anything else, feel free to reach out.

March 02, 2024

Very friendly and informative! I would highly recommend them to anyone needing their vehicle repaired. More

by NESWOLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your recommendation! We appreciate your feedback.

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