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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,025 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,025 reviews

October 03, 2022

Catherine Camacho was very helpful and courteous when assisting me in getting my Outback serviced. More

by johnpayne64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much for your positive review of Catherine! We are so pleased to know Catherine made your Outback's service appointment so thorough and pleasant for you. We'd love to make your next visit just as great, so please don't hesitate to give us a call whenever we may be of service again. Until then, drive safe and take care!

September 30, 2022

Thank you to Subaru Monrovia. I especially found that they take their customers concerns very seriously and of course provided us with an excellent experience. Thank you to Servi More

by carlosrcordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Listed
Sep 30, 2022 -

Sierra Subaru of Monrovia responded

Carlos, thank you so much for stopping by to share this fantastic review of Tony! We're delighted you had such an outstanding service appointment, thanks to Tony's expertise and communication. We look forward to making your next visit just as great. Until we see you again, please drive safe and take care!

September 30, 2022

We have great experiences with this dealer. We feel we can trust this dealer whenever we need service. More

by lawrpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon S.
Sep 30, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much for your continued business and for sharing your positive feedback! We sincerely appreciate your confidence in our service team and see it as an honor to keep your vehicles in top condition. We hope to continue servicing your family's vehicles for years to come. If we may ever assist you with any automotive needs, as always, feel free to give us a call. It is a pleasure to serve you. See you next time!

September 23, 2022

Prompt, efficient, friendly service. The service representative Devon was personable, and professional, and explained what would be covered in the car maintenance, and explained what was More

by harinckgloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
Sep 23, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for sharing your wonderful review of our service department! We are so happy your visit was a pleasant and informative one. Your satisfaction is our top priority so it is important to us to be thorough and get you safely back on the road in a timely manner. We hope to make your next appointment just as great, so don't hesitate to give us a call if we may ever be of assistance to you and your vehicles. It is our pleasure. See you next time!

September 23, 2022

Great experience with Jeff. Very easy process, they had the vehicle in stock that I wanted and specifically drove to this dealership for this. Also this dealership did not mark More

by jacquelinejelkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much for your positive feedback and congratulations on your new Subaru! We are thrilled to know your experience with Jeff was such a breeze. Jeff will be honored to have earned your confidence. The whole team wishes you nothing but all the comfort, safety, and enjoyment of owning a Subaru. We hope to see you again some day, so please give us a call if we may ever be of service to you and your vehicles. Until then, drive safe and have fun!

September 22, 2022

I would highly recommend asking for Hunter! He was such a great help, very knowledgeable and friendly. Such a great experience here, other locations can’t compare to this one. I wouldn’t go any More

by MR_SR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Dahlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cha
Sep 23, 2022 -

Sierra Subaru of Monrovia responded

Hi, and thanks so much for your positive feedback on Hunter! Hunter is certainly an asset to our team and we're delighted they made your buying experience such a success. Congratulations on the new Subaru! We hope you get to enjoy the fullest extent of safety, comfort, and performance of your new vehicle. We are honored to have your business and look forward to seeing you again some day, so don't be a stranger. Give us a call if we may ever be of service to you. It would be our pleasure!

September 21, 2022

Customer Service front desk staff is always friendly and competent. The waiting area is clean and comfortable. The service is completed within the expected time. And, on the first and third Tuesdays, comple More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much, Dave! We really appreciate hearing your positive feedback. Your satisfaction with every aspect of your experience is very important to us. We hope to see you some time over a cup of coffee and look forward to servicing your vehicles again. Until next time, take care!

September 20, 2022

I live in Culver City, but I came all the way out to Monrovia to get the Forester that I wanted in the correct color and trim. Shanye Daniels and Orlando Ramirez walked me through the entire process wi More

by captjon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanye Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Ramirez
Sep 20, 2022 -

Sierra Subaru of Monrovia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sierra Subaru of Monrovia. We hope you continue to choose us for all your automotive needs! Take care!

September 20, 2022

My Subaru family always have a wonderful experience working with Michael Conquilla on purchase/lease. Great customer service. Truly a delight working with Mike. More

by bethza88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
Sep 20, 2022 -

Sierra Subaru of Monrovia responded

Thank you for sharing such a kind review of Michael! We are so pleased he has always provided you with the support and expertise to meet your needs. We look forward to making your next visit as successful as this one, so please let us know when Michael and the team can assist you again. It would be our pleasure!

Sep 21, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 20, 2022

Rafael at Sierra Subaru of Monrovia (customer service at the front desk) provided us with excellent service when we needed help in replacing our lost Subaru car keys. Kudos to Rafael! More

by susan_laurena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Sierra Subaru of Monrovia responded

Hi, Susan! Thanks so much for sharing your 5-star review of Rafael! We're glad Rafael could be there to assist you with your key replacement and he will be humbled by your kind words. We look forward to making your next visit just as great as this one, so please don't hesitate to give us a call if there is ever anything we can help you with. Thanks again!

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