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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,025 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,025 reviews

December 12, 2022

Jaime Vega is very knowledgeable. He knows the type of service your Subaru will need. He is always professional and upfront. He is thorough, provides great information and good advice More

by michael.conquilla
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Sierra Subaru of Monrovia responded

Thank you for your thoughtful review, Michael! You mentioned so many wonderful ways Jaime made your service experience worthy of your 5-star review, and we're grateful for every word. We hope to continue serving you and your Subaru for years to come!

December 11, 2022

Oscar Gonzalez and Heavens Pan hit it out of the park. Listened to our needs and helped us into the right Subaru for us. More

by kristopher.patel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gonzalez, Heavens Pan
Dec 12, 2022 -

Sierra Subaru of Monrovia responded

Hi Kristopher, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2022

Jaime Vega assisted me with my first car service since purchased. Everything went well. professional and courteous. More

by driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Sierra Subaru of Monrovia responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

Love it. Always clean, sales and service reps are very friendly and patient. I personally like that they have chairs/sitting outside. More

by rosie_r44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Brereton in Service
Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share positive feedback, Rosie! We're delighted you enjoyed your service visit and our service team made sure your vehicle was well taken care of. We graciously look forward to making your next appointment just as reliable! Thanks for choosing Sierra Subaru!

December 08, 2022

Paid a good amount of money for services and came back out with a vehicle with new issues that need service and did not get the discount advertised More

by nakturnal99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (626) 739-2222 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

December 07, 2022

I was able to make a same day appointment to get my car serviced. Upon arrival, I was quickly greeted at my car and Catherine Camacho was able to help me quickly and efficiently with my car concerns. They More

by Natmeow
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much, Natmeow! We sincerely appreciate your business and your positive feedback on Catherine. We're delighted to offer you a convenient and accommodating service visit and we're happy Catherine took such good care of you. Please don't hesitate to give us a call if we may ever be of assistance. It is always our pleasure!

December 07, 2022

I have had my 2018 Subaru Forrester serviced exclusively at Subaru Monrovia since I bought it new in 2018. I have consistently had excellent service. More

by blsecho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Sandoval, Alondra Gonzalez
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for the 5-star review! It's very important to us that our guests know they can always rely on our service team, so we're honored to have earned your loyalty. Best wishes to you on all of your upcoming travels and thank you for choosing Sierra Subaru!

December 07, 2022

From the moment we arrived to the moment we drove off the lot, Paul Chau was such a great help! Super informative and extremely knowledgeable in the difference between the tiers we were interested in. Best p More

by Diana R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Diana, congratulations on your beautiful new Subaru! And thanks for letting us know all of the wonderful reasons your dealership experience was outstanding. We're absolutely delighted to know that Paul was such a great person to work with. Paul and the rest of the Sierra Subaru team wish you all the joy and satisfaction your new ride has to offer. Drive safe and have fun!

Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Hi Diana, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2022

Weihan was very easy to work with. We appreciated that he did not try to push us into a vehicle we did not want. More

by gbert83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weihan pan, Michael Cha
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Fantastic! Thank you so much for your positive feedback. It is our wish that clients shopping for a new vehicle will feel at ease with the entire experience. We're pleased Weihan made sure you had all the support and time you needed to make important decisions. Please let us know if we may ever assist you again. It would be our pleasure!

Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2022

Jaime Vega is the reason we have had 3 Subarus, and have them serviced at Sierra!! He is an excellent service advisor—goes the extra mile!! More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Nana, thank you for stopping by to share positive feedback with us about Jaime! We're delighted that Jaime continues to be a dependable resource for your Subaru servicing needs. We hope to make your next appointment just as outstanding!

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