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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,025 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,025 reviews

December 23, 2022

Always an excellent experience for me. Their estimates on the amount of time to wait if you stay there is always as accurate as they can make it, and the service reps do a great job of ex More

by Number59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget his name off the top of my head
Dec 24, 2022 -

Sierra Subaru of Monrovia responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2022

Excellent service, friendly attention, Chatherine C. was very helpful, thorough and detailed oriented. Highly recommended! More

by gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Sierra Subaru of Monrovia responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 22, 2022

Outstanding service on a short notice basis - Jaime Vega is quite simply the best! Always keeps me informed of the progress/timing and his personal demeanor is beyond reproach - well done! More

by cappysheff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Sierra Subaru of Monrovia responded

Thank you for recognizing Jaime's efforts with the honor of your 5-star review, cappysheff! It's important to us that our guests are treated to thorough, convenient service in a welcoming atmosphere, so we're happy that's exactly what Jaime delivered for you. Thanks for choosing Sierra Subaru!

Dec 23, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Dec 23, 2022 -

cappysheff responded

Thanks and Happy Holidays!

December 22, 2022

Paul Chau is knowledgeable & explain very clear on the car function. he is very patient with us too. More

by dkung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much for the 5-star review of Paul, dkung! Your complete satisfaction means everything to us, so we're glad Paul was there for you every step of the way. We wish you safe and happy travels until we meet again!

Dec 23, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 21, 2022

I received excellent customer service from Jeffery Stevens from the first day . He was very helpful when ordering my vehicle and keeping me posted on the delivery status. More

by Omar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Robles
Dec 21, 2022 -

Sierra Subaru of Monrovia responded

Omar, thank you for letting us know how satisfied you were with the supportive and thorough service you received from Jeffrey while purchasing your new Subaru! We're happy to hear he was there for you every step of the way. The whole team wants to wish you many pleasant journeys and thank you for choosing Sierra Subaru!

Dec 21, 2022 -

Omar responded

Thank you. Happy Holidays!

December 21, 2022

Th e people were all friendly and professional. They were able to see me when promised and completed the service as promised More

by CEHollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Sierra Subaru of Monrovia responded

Thanks for trusting us with the care of your Subaru! We're delighted to provide you with convenient and timely service visits. Please don't hesitate to let us know if we may ever assist you in any way. It is our pleasure. Best wishes on your upcoming travels until we see you again!

December 20, 2022

Excellent experience, no pressure sales. Adrien Estrada and team was a pleasure to work with. More

by Chetin Chabuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much, Chetin! We're delighted to hear how pleased you were with the pleasant and accommodating dealership experience Adrien provided for you. Congrats on the new Subaru and best wishes for safe and happy travels until we meet again!

Dec 22, 2022 -

Sierra Subaru of Monrovia responded

Hi Chetin, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

December 20, 2022

Staffs of the dealership are kind and pleasant. Jordan Bajjani in particular was helpful in explaining questions/answers of concern promptly. We are pleased of the service he has provided us. More

by Cedric Fadul
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Sierra Subaru of Monrovia responded

Cedric, thanks for stopping by to share positive feedback with us about Jordan! We're glad to know Jordan made your dealership experience smooth and accommodating. Please let us know if the Sierra Subaru team may ever assist you with your automotive needs again. It would be our pleasure!

Dec 22, 2022 -

Sierra Subaru of Monrovia responded

Hi Cedric, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 17, 2022

We came in and purchased a Subaru Forester CVT Touring 4 Dr. It's absolutely beautiful! Jordan Bejjani was very helpful, and I highly recommend him! More

by meyerandmintz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Oliva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Cuevas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Sierra Subaru of Monrovia responded

Hi, we are so happy to read such a great review about Sierra Subaru of Monrovia! We hope you continue to choose us for all your automotive needs! Take care!

December 16, 2022

Friendly and respectful rep (Devon S) Car was done by the exact time quoted Easy and fast service More

by jlien888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Seo
Dec 19, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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