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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,086 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,086 reviews

July 24, 2023

I appreciated the service a to detail on the car as well as taking care of a walk in without an appointment. More

by northcutttina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve B.
Jul 24, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your positive feedback! We're happy our team provided you with a welcoming and supportive dealership experience. We certainly hope to work with you again some day, and wish you all the best until then, from all of us at Sierra Subaru!

July 24, 2023

It was the fastest, most positive, friedliest car buying experience of my life. From the time that i arrived to driving off the lot with my new car was roughly 90 minutes. Incredible! More

by DBACHMAN65
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Sierra Subaru of Monrovia responded

Thank you for letting us know how happy you were with our team's assistance. We're absolutely delighted they addressed all of your wishes and concerns in a very timely manner. Congratulations on your new VW! Best wishes for amazing travels in your future, from all of us at Sierra Subaru!

July 20, 2023

They offer friendly and helpful service to their customers. I appreciate their interest to take care of the issue with my vehicle. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Camacho
Jul 20, 2023 -

Sierra Subaru of Monrovia responded

CT, thanks for stopping by to share your thoughtful feedback on our service team! Nothing means more to us than your complete satisfaction, so we're glad they provided you with a thorough and pleasant visit. We hope to ensure the same circumstances at your next appointment!

July 19, 2023

Catherine Camacho was great as my service advisor! She made she I was taken care of and aware of what was happening to my car step by step through a text message since I was at work. More

by Adam Fawal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much, Adam! We're happy Catherine remained in touch with you while your vehicle was in our care. Please don't hesitate to reach out whenever Catherine and the Sierra Subaru team may assist you again. It's always our pleasure!

July 19, 2023

Excellent customer service. Rafael Ibarra gets the job for me. Makes sure my needs were met. More

by REspinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Sierra Subaru of Monrovia responded

Thanks for the positive feedback on your service advisor, Rafael! We're pleased his efforts to provide you with exceptional service met with your complete satisfaction. We look forward to making your next appointment just as great!

July 18, 2023

The only dealership our family has felt with for years. It makes a lasting impression More

by Peach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Cordon
Jul 20, 2023 -

Sierra Subaru of Monrovia responded

Hi, Peach! Thanks for your many years of loyalty to Sierra Subaru. It's an honor to continue being of service to your family. Please don't hesitate to reach out whenever we may assist you again. It's always our pleasure!

July 18, 2023

Scott Firestone was great at explaining all the car and dealership has to offer! It was great working with him and the staff. More

by Jo
Recommend Dealer
Yes
Employees Worked With
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Firestone and Brandon Maya
Jul 20, 2023 -

Sierra Subaru of Monrovia responded

Jo, we're delighted you enjoyed your interactions with Scott and the rest of the team! Thank you for your wonderful feedback. Congrats on your new Subaru! Best wishes for amazing travels to come, from everyone at Sierra Subaru!

July 14, 2023

Great service and very friend staff. Adrien Estrada was very helpful and made our car buying experience fun and easy. More

by Chreather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your awesome review of Adrien! We're delighted Adrien ensured a supportive and seamless dealership experience for you. Congrats on your new Subaru! We wish you all the happiness you've been looking forward to, from the whole team at Sierra Subaru!

July 14, 2023

Rafael Ibarra always goes above and beyond to make every experience amazing, thank you SM! More

by cindypiscopo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to give credit to Rafael for providing you with amazing service! We're glad his support and insight continue to bring you back to make sure your Subaru is well taken care of. We appreciate your business and look forward to serving you for many years to come!

July 14, 2023

Catherine Camacho is awesome! She was very helpful and made it a great experience while waiting. More

by dtrinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Sierra Subaru of Monrovia responded

Thank you so much for your fantastic review of Catherine! Nothing means more to us than your complete satisfaction, so we're pleased to know how happy you were with this visit. If there is ever anything Catherine and the Sierra Subaru team may do for you, please don't hesitate to call!

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