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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,026 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,026 reviews

June 06, 2023

Customer service by Joseph Dithomas was polite, timely, professional and friendly. Excellent customer service! I would recommend this service department to all local Subaru owners. More

by carylouise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your kind review and recommendation of Joseph and the Sierra Subaru service department! We truly appreciate your feedback, and we're pleased you enjoyed working with Joseph. We graciously look forward to being of service to you again!

June 06, 2023

My family has bought multiple cars from this dealership, and have always had excellent service from everybody there. This last visit, I got my car’s first service done and was helped by Catherine Camacho - More

by Roy Keth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Roy, your 5-star feedback is an honor we don't take lightly! We're happy Catherine handled your vehicle's first service visit with great care and communication. Please don't hesitate to reach out whenever there's a question we may help you with. It's always our pleasure!

June 06, 2023

15k check up. Catherine was AMAZING. I've been to a couple of dealerships in the area for servicing, Monrovia Subaru was BY FAR the best. More

by s fols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your awesome review of Catherine! She'll certainly be humbled to see your endorsement of the quality of her work. We truly appreciate your business and hope you will continue to choose Sierra Subaru for your automotive needs!

June 04, 2023

Easy process for vip program. I would purchase another Subaru in the future and recommend the program to family. More

by josealtadena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your kind review! Nothing means more to us than your total satisfaction with your dealership experience, and we're delighted you're enjoying the benefits of the Subaru VIP Program. We wish you all the best in your upcoming journeys, from all of us here at Sierra Subaru!

June 02, 2023

I think of Catherine Camacho as a service advisor, not a service salesperson. I prefer the former rather than the latter. She seems honest which is why I choose her when given the choice. She is also very f More

by sierragregor
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to recognize Catherine's unique excellence by honoring her with your thoughtful review! We're glad she has always taken such good care of you and your vehicles. Thank you for continuing to choose Sierra Subaru for your automotive needs!

June 02, 2023

Friendly staff, very knowledgeable , have coupons , comfortable, convenient Easy access, nice waiting area, large, clean More

by innatlamport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your 5-star review of our service team and facility! We're so happy you enjoyed a pleasant wait in our customer lounge while our team handled your Subaru's service needs. Looking forward to making your next appointment just as superb!

June 02, 2023

This is the second service visit we've made at Sierra Subaru. Each time we've been greeted promptly and professionally, and each time our advisor has been friendly and thorough. Jaime Vega was an extra More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for the love, JC! We're delighted Jaime continues to provide you with exceptional service at each visit. It's really important to us that you're completely satisfied with our work, and we hope to make your next appointment just as great. See you then!

June 01, 2023

Ricardo deserves 5 stars. He was patient and not pushy and kept me updated of things. The process was easy and smooth. More

by stick2289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Cordon
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Great! Thanks for the awesome feedback on Ricardo. We're so happy he was there for you every step of the way through the process. Congrats on the new ride! We wish you all the best in your upcoming journeys, from everyone at Sierra Subaru!

June 01, 2023

I have brought my car for service to Sierra Subaru since I purchased it almost 14 years ago. During that time I was assisted most of the time by Jaime Vega. When I have the option I request him. He is perso More

by myqzzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for the 5-star review of Jaime! Nothing means more to us than your total satisfaction, and we're delighted you have always enjoyed working with Jaime for your vehicle's needs. Looking forward to working with you for many more years!

June 01, 2023

Jeffery Stevens greeted us at the door and was very accommodating and met our every need and answered all our questions. He will be our go to for every need concerning our vehicle. All people there wer More

by Jim.sir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Stevens
Jun 01, 2023 -

Jim.sir responded

Thank you Jeffery Stevens for answering all our questions and making us feel welcome and comfortable in our quest for a new vehicle— mission accomplished!!

Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Great! Thank you for your stellar review, Jim. We're so happy Jeffrey took the time to address all your questions and interests to make this an accommodating experience. Congrats on your new Subaru! Best wishes to you and your family for awesome travels in your future, from everyone at Sierra Subaru!

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