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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,026 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,026 reviews

June 21, 2023

We had great experience with Subaru team. Everything went so smoothly and easy. Very friendly and professional stuff. More

by Maya Stepanenko
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Sierra Subaru of Monrovia responded

Maya, thanks for taking a moment to share positive feedback on your dealership experience! We're absolutely delighted our team's support made your transaction a breeze. Congrats on the new Subaru! We wish you all the happiness you've been waiting for, from all of us at Sierra Subaru!

June 21, 2023

Catherine gave great customer service, returned the vehicle at the time promised. Will definitely return. Thank you Sierra Subaru !! More

by Gamble132110
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your thoughtful feedback on Catherine! We're happy she handled your visit with accuracy and diligence. We love hearing great news from our customers and we hope to make your next appointment just as remarkable!

June 20, 2023

Great experience with Catherine Camacho from Service Reception. Very efficient and helpful and follows up with progress reports as work is done. More

by johnpayne64
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Sierra Subaru of Monrovia responded

Hey, John! Thanks for expressing your appreciation of your service advisor, Catherine. We're pleased her communication was on point. We look forward to ensuring the same circumstances at your next appointment!

June 20, 2023

Mr. Joseph Dithomas is the most hospitable service Mgr. I have met at a dealership. He is welcoming and did not pressure me for anything. I liked to commend the staff that kept the lobby and restrooms very c More

by Carlosu.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
Jun 21, 2023 -

Sierra Subaru of Monrovia responded

Thanks for the awesome feedback, Carlos! We're glad you were so impressed with Joseph, and that you noticed our facility is always looking good. We're honored our team has earned 5 stars from you!

June 17, 2023

I had a great experience purchasing my Subaru at Sierra Subaru Monrovia. I would like to thank the salesperson who helped me, Alejandro Hernandez (Alex): he was super helpful, efficient, flexible, and reli More

by Arine S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro (Alex) Hernandez
Jun 19, 2023 -

Sierra Subaru of Monrovia responded

Hi, Arine! Thank you so much for writing a thoughtful and detailed review about Alex. We're thrilled Alex gave you his best support and insight to make this a truly satisfying experience. Congratulations on your new Subaru! We wish you lots of joy and satisfaction in your journeys to come, from all of us at Sierra Subaru!

June 16, 2023

Always get great service from everyone - Catherine is the greatest! Nothing to fault from me. More

by Tim
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Sierra Subaru of Monrovia responded

Tim, thank you for stopping by to let us know how pleased you were with Catherine's assistance! We're so happy she continues to be a dependable resource for your vehicle's service needs. Don't hesitate to let us know when we may assist you with anything. It's always our pleasure!

June 16, 2023

I've been a repeat customer of Sierra Subaru for over 10 years now and I recommend them to everybody. They are terrific, responsive and fair. More

by LuAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your kind review, LuAnn! Your continued business in our service department is an honor, and we're delighted our team always provides you with excellent communication and reliable service. We hope to do so for many more years!

June 15, 2023

Going to Sierra Subaru of Monrovia is always pleasant. Each time I have brought my Crosstrek for service, Catherine Camacho is always the one I go to and she is fantastic, attentive and friendly. I will n More

by jenboynton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Sierra Subaru of Monrovia responded

Jen, thanks for your loyalty and for your 5-star review of Catherine! We truly appreciate your business and we're happy Catherine has been a dependable and pleasant go-to person for your Crosstrek's needs. We'll see you at your next appointment!

June 15, 2023

I have been bring my forester to Sierra Subaru since new and have had great care and service. Scheduling appointments have been easy to make and they have been able to service my car in a timely manner. My More

by Daturko
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much, Daturko! We truly appreciate your thoughtful feedback on your service advisor, Jaime. Jaime is an amazing person to work with, and we're so glad you agree. Looking forward to ensuring the same circumstances at your next appointment!

June 15, 2023

Rafael got me set up as soon as I arrived for my appointment. Explained to me what they were going to do and was very friendly. Also got me set up with a ride home while they worked on my car. He le More

by Cbrown1632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Sierra Subaru of Monrovia responded

Great! Thank you for letting us know how pleased you were with Rafael's support and diligence on this visit. We're so happy he handled everything with your convenience in mind and got the job done in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

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