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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,026 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,026 reviews

June 29, 2023

Joseph Dithomas did a great job coordinating service and repair on our Outback. Careful, considerate and good communications. Thank you on a job well done. More

by charlie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
Jul 06, 2023 -

Sierra Subaru of Monrovia responded

Charlie, thanks for the 5-star review of Joseph! We're glad his diligence resulted in a job well done on your Outback. We look forward to ensuring the same circumstances at your next appointment!

June 28, 2023

The staff treated us with respect and paid attention to what our needs were. I was very happy with the staff. More

by bigemaldonado
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Bowerman
Jun 29, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your kind words for our team! Your complete satisfaction means the world to us, so we're happy everyone you interacted with provided their best support and expertise. We appreciate your business and look forward to working with you again some day!

Jun 30, 2023 -

bigemaldonado responded

The staff is very attentive to your needs and respectful.

June 27, 2023

Rafael Ibarra in service department quickly repaired car and carefully explained what was done. Efficiently organized car pickup. More

by ely
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Sierra Subaru of Monrovia responded

Thanks a lot, Ely! We're pleased every step of your service visit was convenient and organized, and Rafael provided you with all the details of your vehicle's services. We hope you'll continue to choose Sierra Subaru for all of your automotive needs!

June 27, 2023

I have been attended by Catherine Camacho in the Service Department multiple times, and each time it has been a wonderful, professional, and courteous experience. It is a notable difference from other exper More

by josehjr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

Devon was a great help! He took the time to explain everything and kindly remended me that I had free maintenance. More

by rachel.baylon
Recommend Dealer
Yes
Employees Worked With
Devon
Jun 27, 2023 -

Sierra Subaru of Monrovia responded

Rachel, thank you for taking a moment to recognize Devon's unique excellence by sharing your thoughtful review! Nothing means more to us than your total satisfaction, and we're so happy to hear how helpful and attentive Devon was on this visit. Safe travels until your next appointment!

June 26, 2023

Organized, very efficient…Catherine C very helpful! Assumed all that was reported was accurate and performed. More

by ronjmarty
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Sierra Subaru of Monrovia responded

Thank you for sharing your kind feedback on working with Catherine! We're delighted she handled your vehicle's visit with great care and communication. We look forward to ensuring the same circumstances at your next appointment. See you then!

June 26, 2023

Joseph DITHOMAS is very professional and explained my situation in detail and helped out. Great customer service and very knowledgeable. More

by Menendezfrancisco22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph DiThomas
Jun 27, 2023 -

Sierra Subaru of Monrovia responded

Great! Thanks for letting us know how much you appreciated Joseph's guidance and insight on this visit. We're glad his communication was on-point. We hope you'll continue to choose Sierra Subaru for all your service needs. See you next time!

June 26, 2023

It was very easy to check in. My service advisor was very knowledgeable and provided updates to repairs. I will definitely be coming back. More

by carlosmgaribay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Devon Seo
Jun 27, 2023 -

Sierra Subaru of Monrovia responded

Hi, Carlos! Thanks for stopping by to give us some positive feedback on your service visit. We're happy the whole process was easy and attentive, from start to finish. We look forward to providing the same high quality experience at your next appointment!

June 26, 2023

I took my WRX for an oil change over the weekend and Rafael Ibarra provided outstanding service! I had a minor service completed and they even washed my car, I was in and out under an hour. Subaru is More

by Chrisltu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Sierra Subaru of Monrovia responded

Chris, thank you for sharing your thoughtful review of the experience you had in our service department! We're so happy Rafael made sure your WRX was taken care of promptly and also washed, all in a super timely manner. Enjoy your summer travels and we'll see you at your next visit!

June 22, 2023

Excellent customer service. We were treated well and enjoyed our whole experience. Would recommend this dealer. More

by Raymond524
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Cordero
Jun 22, 2023 -

Sierra Subaru of Monrovia responded

Hi, Raymond! We're delighted you enjoyed your dealership experience and the exceptional service our team provided for you. Thanks so much for choosing Sierra Subaru for your automotive needs!

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