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Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews
Call Service Center (626) 879-2934

917 Reviews of Sierra Honda - Service Center

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January 07, 2025

Very informative and helpful, friendly. Explained all the issues and concerns that need attention soon. More

by maria g marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jan 07, 2025 -

Sierra Honda responded

Maria, Thank you for leaving us this positive review! We are happy to know that our team was very informative, helpful, friendly and explained all the issues with your vehicle that need attention soon. Please do not hesitate to let us know how we may be of further service to you.

January 07, 2025

Professional, knowledgeable and quality service. The advisor is friendly and helpful. Excellent service and good value. More

by KEVINYE138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Sierra Honda responded

Providing quality and efficient service is so important to us here at Sierra Honda and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were professional, knowledgeable, friendly and helpful. We wish you safe travels until we meet again!

January 06, 2025

The service was excellent both Yessi and Adam were very helpful with informing me in a timely manner More

by Kris Williams
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi Perez
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Jan 07, 2025 -

Sierra Honda responded

Kris, We appreciate you for leaving Yessi and Adam this spectacular review! We are delighted to know that they very helpful and informed you in a timely manner. If there is ever anything more that we may help you with please do not hesitate to let us know.

January 04, 2025

Friendly, fast service. Place clean and organized . Very helpful, love that they offer a ride this time around, but then again Billy has always been very attentive . More

by janetparada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Jan 07, 2025 -

Sierra Honda responded

Janet, Thank you for leaving Billy this fantastic review! We are happy to know that he was very helpful, friendly and attentive. Please do not hesitate to let us know how we may be of further service to you.

January 04, 2025

Kevin was helpful, nice, informative and a pleasure to do business with. However the service advisors seem overworked as it takes an extremely long time to be seen. It took almost half an hour just to drop More

by swhecox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Sierra Honda responded

We sincerely apologize for any delays during your visit, and want you to know we appreciate your patience. Thanks for letting us know Kevin and the team provided you with their best support and insight during your time with us. Please feel free to contact me if you'd like to discuss any details of your experience. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

January 04, 2025

Billy was a great tech supervisor to work with regarding my new Type R's regular maintenance service and helping me with upcoming recall appointment. Smooth and fast service. Will be coming back for all my More

by MATTHEWPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Jan 07, 2025 -

Sierra Honda responded

Matthew, Providing smooth and fast service is so important to us here at Sierra Honda and we are glad that Billy's efforts met your satisfaction! We are thrilled to know that he was great and helped you with your upcoming recall needs on your Type R. We wish you safe travels until we meet again!

January 04, 2025

Great customer service - professional and friendly. Excellent mechanics and service dept. Great new location with comfortable waiting areas. More

by MB2DEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service dept.
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Jan 07, 2025 -

Sierra Honda responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was professional, friendly and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know.

January 03, 2025

Adam was very professional and answered all my questions. I will be returning in the near future for some additional work. Thanks again to the service department for being quick and efficient. More

by AL_ARTEAGA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Sierra Honda responded

AL, We appreciate you for leaving Adam this marvelous review! We are delighted to know that he was very professional, quick, efficient and answered all of your questions. If there is ever anything more that we may help you with please do not hesitate to let us know.

January 03, 2025

Everything was amazing! Yessi was outstanding and provided me with all my needs plus more! Thank you Honda! More

by JOSHUACOMPANY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Sierra Honda responded

Joshua, Providing exemplary service is so important to us here at Sierra Honda and we are glad that Yessi's efforts met your satisfaction! We are thrilled to know that she was outstanding and everything was amazing. We wish you safe travels until we meet again!

January 03, 2025

Excellent customer service Car is good, Kevin very personable and professional with excellent customer service More

by TSIGALA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Sierra Honda responded

Thank you! We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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