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Sierra Honda - Service Center

Monrovia, CA

4.9
370 Reviews

370 Reviews of Sierra Honda - Service Center

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June 16, 2024

Yessi Perez was very helpful and explained all the services y car needed. Car was ready when they said it would be. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
June 15, 2024

Great and fast service! Amazing customer service! Very informative and helpful. Over all great experience. More

by YYMARTINEZ08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dacenia Perez
June 15, 2024

Service with the new management is as good as it was under the former family ownership. All the maintenence was major and the attention to my Honda Accord Touring 2014 will give me many more years of s More

by TOM@TMLASSOC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
Jun 15, 2024 -

Sierra Honda responded

Tom, that's awesome! Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

June 14, 2024

I always bring my vehicle in for service to Sierra Honda because Kevin Eng takes great care of me and my vehicle. More

by CHRISTYLAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Sierra Honda responded

Thank you for your lovely feedback, Christy! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

June 14, 2024

I've always been happy with having my car serviced at Sierra Honda. Kevin Eng has been my service manager for over 20 years. i trust his knowledge as he always explains what service I need and is abl More

by sisarah
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

June 14, 2024

Always a pleasure. Kevin made sure everything was taken care of for my car. I wouldn't go anywhere else! More

by LHAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Sierra Honda responded

We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

June 14, 2024

Service was excellent! Everything was explained very well and my car is running great! Billy did an exceptional job! More

by STRAYBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 15, 2024 -

Sierra Honda responded

Thanks for stopping by to share your 5-star review of Billy! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again.

June 13, 2024

Adam my service advisor was very helpful and answered all my questions. I appreciate the time he took to communicate with me. More

by melindameza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Adam's assistance, Melinda! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

June 13, 2024

I had an excellent experience at the Honda dealership. Yessi provided outstanding service as always. I will definitely continue my business with them. Highly recommend! More

by luisoli89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jun 13, 2024 -

Sierra Honda responded

Luis, thank you for reporting on the exceptional work Yessi and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

June 13, 2024

Kevin was extremely professional and helped me get my car serviced quickly. I will keep bringing my car here as long as staff provides service of this level. More

by HIEN_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

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