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Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews
Call Service Center (626) 879-2934

917 Reviews of Sierra Honda - Service Center

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January 09, 2023

Tina Ming is always extremely helpful, attentive and fun to work with! Won't trust my car to anyone else. More

by Jusdancn47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ming
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Jan 11, 2023 -

Sierra Honda responded

Awesome! Thank you for recognizing Tina's talents with the honor of your 5-star review. We're delighted to know how helpful and pleasant your experiences with her have been. We look forward to making your next appointment just as great!

January 03, 2023

I live in Glendale and I prefer to travel to Sierra Honda In Monrovia for service on my Honda Accord. The service department is amazing very courteous and informative. I have had the pleasure of dealing with More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam and Priscella Arellanes
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Jan 04, 2023 -

Sierra Honda responded

Thank you for the 5-star review, Liz, and for driving out to Monrovia to see Billy and Pricella for your Honda's service needs! We appreciate the commute you make and we hope to always provide pleasant and thorough care for all your automotive needs. Thank you for choosing Sierra Honda!

January 03, 2023

Trustworthy and very helpful! Adam was very helpful in helping me figure out this issue! More

by Mikee_m91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Sierra Honda responded

Thank you for sharing positive feedback on Adam! Your trust in Adam and our service team is an honor we do not take for granted. If we may ever be of service to you again, we hope you won't hesitate to give us a call. It is always our pleasure to serve you and we wish you the best in the new year!

December 28, 2022

The new owner of Sierra Honda made a wise purchase. Sierra Honda has excellent mechanics and Kevin Eng, in Service, is an excellent worker. He cares about his customers and he cares about the mechani More

by kima7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Sierra Honda responded

Thank you so much for saying so! We're happy to know how pleased you've been with Kevin as your service advisor. We agree. He's an exceptional part of the Sierra Honda team. We appreciate your kind sentiments and look forward to continuing to serve your automotive needs!

December 19, 2022

Kevin Eng is the reason for my continual return. He is AMAZING!! He listens and solves the issue. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Sierra Honda responded

Lisa, thank you for recognizing Kevin's history of excellent service with the honor of your 5-star review! Kevin will certainly be humbled by your kind sentiments and we're happy you continue to choose Sierra Honda because of the supportive experiences he has provided for you. Best wishes to you on all of your upcoming travels!

December 09, 2022

Everyone at Sierra Honda are very nice & will bend over backwards to assist in any way they can, especially Billy Tam. I can't say enough good things about them. More

by debadee123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fawzi Subaih
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Dec 09, 2022 -

Sierra Honda responded

Thanks for the 5-star review of Billy! We are thrilled to hear about the amazing service Billy and the Sierra Honda team have provided for you. Your safety and satisfaction are our top priorities, and your feedback let's us know we're doing things right. We hope you continue to depend on us for your automotive needs!

December 05, 2022

I came in for routine maintenance and Kevin Eng was my service advisor. He was super helpful, friendly and professional. 10/10 would recommend More

by Hanwon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Sierra Honda responded

Thanks for the 10/10 for Kevin! It's super important to us that our guests are treated to attentive, pleasant service, so we're very happy that is exactly what Kevin provided for you. Please don't hesitate to give us a call if we may serve you again!

December 03, 2022

Kevin Eng has provided EXCELLENT service to me for many years and is a primary reason I continue to use Sierra Honda as opposed to another dealership. More

by bonnie.r.packard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Sierra Honda responded

Hi, Bonnie! Thanks so much for the 5-star review of Kevin. Kevin is truly a gem and we're so happy he continues to be your reason to keep coming back to Sierra Honda. We graciously look forward to making your next visit just as outstanding.

December 02, 2022

Sierra Honda did excellent to service my vehicle. Billy Tam helped to service my first service job. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Dec 02, 2022 -

Sierra Honda responded

Thanks so much for the positive feedback on your service visit with Billy! We're pleased to know how satisfied you were with the excellent care Billy provided during your vehicle's appointment. We hope to make your next encounter just as reliable. See you then!

November 29, 2022

I have been a client of Sierra Honda for many years - 3 cars! Everyone I have come into contact with have always been honest and courteous, most importantly, Kevin Eng who is my service consultant. I’m su More

by millner.dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Sierra Honda responded

That's fantastic news! Thanks so much for sharing this 5-star review all about Kevin. Kevin is a super service advisor and we're lucky to have him on the Sierra Honda Team. We are sure he'll appreciate your kind words. We're looking forward to making your next visit just as outstanding!

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