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Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews
Call Service Center (626) 879-2934

917 Reviews of Sierra Honda - Service Center

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March 30, 2023

Billy Tam is the technician that usually helps me and he is always so helpful and pleasant to work with. He always keeps in the know and at ease. More

by bettyboopdj
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Tam
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Mar 31, 2023 -

Sierra Honda responded

Thanks so much, Betty! We truly appreciate your continued business in our service department and we're happy Billy has become a dependable resource for your automotive needs. We wish you the safest of travels until we see you at your next appointment!

March 29, 2023

Kevin Eng in the Service Department always provides excellent and professional customer service. I have been going to him for my car service for the few years. He is extremely courteous and explains More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Sierra Honda responded

AC, thanks for your awesome review! We're glad Kevin has become a dependable resource for your automotive needs. Please give us a call when the Sierra Honda service department can assist you with anything. It's always our pleasure!

March 28, 2023

Great customer service by Yessi. She was friendly and helpful. I will ask for her next time I come in for service. More

by Ekt31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi in service dept
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Mar 29, 2023 -

Sierra Honda responded

Ekt31, thank you for your thoughtful review of Yessi in our service department! Nothing means more to us than your total satisfaction, so we're delighted she made sure you were well taken care of. We look forward to making your next appointment just as outstanding!

March 24, 2023

Best service at Sierra Honda I have had so far! Dacenia Perez’s customer service was absolutely exceptional! Nothing negative to say. Will definitely return. More

by violetolmos
Recommend Dealer
Yes
Employees Worked With
Dacenia Perez
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Mar 24, 2023 -

Sierra Honda responded

Hi, Violet! Thank you for stopping by to give credit to Dacenia for her excellence in providing you with a supportive dealership visit. We look forward to working with you again some day but until then, we wish you safe and pleasant travels, from all of us at Sierra Honda!

March 21, 2023

Very satisfied and happy with the service and the promptness of the advisor who helped me and very knowledgeable about the job that was done . More

by braim369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Mar 21, 2023 -

Sierra Honda responded

We sincerely appreciate your business and your positive feedback regarding this service visit. Your total satisfaction is the reason behind the way we choose to operate. We look forward to more opportunities to work with you and earn your trust in our team. Thank you for choosing Sierra Honda!

March 21, 2023

Great service at Sierra Honda of Monrovia. Service advisor Billy Tam was very helpful and courteous. More

by veronicamorales01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Mar 22, 2023 -

Sierra Honda responded

Hi, Veronica! Thanks so much for taking a moment to give credit to Billy for providing you with accommodating service. It's our pleasure to make your service visit is a breeze, and we look forward to making your next appointment just as helpful!

March 19, 2023

Great experience coming to Sierra Honda. Adam was great and very attentive. Would definitely becoming back to have future services done here. Thanks again Adam More

by migl4203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Sierra Honda responded

Excellent! We're delighted to know how pleased you were with the attentive service Adam provided for you. Nothing means more to us than your total satisfaction, so we're looking forward to making sure your next appointment is just as superb. See you then!

March 15, 2023

Great service with Kevin always helpful, honest, knowledgeable. Happy to see still there through out the change in ownership More

by dezzzzat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Sierra Honda responded

Thank you for stopping by to give credit to Kevin for his amazing support and service! Your continued business is an honor we don't take for granted, and we look forward to making your next appointment with Kevin just as superb. Thanks for sticking with Sierra Honda!

March 08, 2023

Always great service. Only negative thing to say is the technician forgot to reset the oil cue and I had to return to the dealer to have it reset. More

by Mvalenz555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ming
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Mar 08, 2023 -

Sierra Honda responded

Thank you for taking a moment to share feedback about your almost-perfect service visit! We certainly apologize for the misstep but we're happy the service team made your experience an overall success. Looking forward to making your next appointment even better!

March 08, 2023

The advisor was very welcoming, knowledgeable, and very helpful in assisting me with my vehicle during this visit. More

by VG_FK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Sierra Honda responded

Hey, that's great! Thanks for stopping by to share your feedback on our service team. We're glad your service advisor took the time to make sure you had a thorough and accommodating visit. We hope to emulate this positive experience at your next appointment. See you then!

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