Back

Sierra Honda - Service Center

Monrovia, CA

4.8
908 Reviews

908 Reviews of Sierra Honda - Service Center

Sort by
April 30, 2023

Kevin Eng has been our Service Representative for over 15 years. We know we are in the best of hands and wouldn't go to anyone else. Kevin is very professional More

by rbobela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Sierra Honda responded

Hi, Rbobela! Thank you for taking the time to express your complete satisfaction with the service provided to you by Kevin. We're so happy he has been a dependable resource for your automotive needs for so long. We graciously look forward to making your next appointment just as exceptional.

April 27, 2023

The service at Sierra Honda was excellent. The Honda Technician Billy Tam is very professional and very knowledgeable and explains everything to me. Very satisfied. More

by ptaglioretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam, 5 Stars!
May 01, 2023 -

Sierra Honda responded

Thank you for the fantastic feedback on your service advisor, Billy! We're glad he made sure your vehicle was handled with great care and his communication was helpful to you. We look forward to ensuring your next appointment is just as reliable!

April 26, 2023

Close by and Service Advisor Kevin is great. I only have him check what service I need. Very professional, friendly and knowledgeable. You will not be disappointed with Kevin. Make you appoin More

by Sue Orme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Sierra Honda responded

Hi, Sue! Thanks for stopping by to share your 5-star review of Kevin in our service department. We're glad he's become a dependable resource for your automotive needs. We look forward to making your next appointment just as reliable!

April 21, 2023

We always buy and service our cars at Sierra Honda. Kevin Eng in service is top notch professional and knows his stuff. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Sierra Honda responded

Thanks so much, Michelle! We sincerely appreciate your loyalty and your positive feedback on Kevin. We hope you won't hesitate to call whenever there's something we can do for you. Thanks for continuing to choose Sierra Honda for your automotive needs!

April 20, 2023

During my recent visit to Sierra Honda of Monrovia, Kevin was incredibly knowledgeable and professional. He took the time to explain everything that was going to be done during my service appointment and ans More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Sierra Honda responded

Thank you for your awesome review, Yogi! We're glad Kevin made sure you were well taken care of during your vehicle's service visit. We would certainly like to continue working with you to keep your Honda in top condition, so please come see us again when it's time for more maintenance. We'll be here for you!

April 15, 2023

Great dealership! During the time of service Daceina Perez kept me updated. My experience was very easy going and reassuring that the issues my vehicle was experiencin More

by yymartinez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dacenia Perez
Apr 17, 2023 -

Sierra Honda responded

Thank you for your lovely feedback on Dacenia! Your total satisfaction means everything to us, and we're grateful to have the opportunity to provide you with amazing service. Please give us a call the next time Dacenia and the Sierra Honda team may help you with anything. See you next time!

April 11, 2023

I went in for an oil change and a vehicle inspection and I was lucky to be paired with Yessi during my service visit. Yessi was so very kind and patient with me. I don’t know a lot about cars or what cars n More

by Sarahbedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Apr 11, 2023 -

Sierra Honda responded

Yay! We're so glad Yessi handled your vehicle's needs with great care and communication. Thank you for letting us know how pleased you were with her service. We look forward to more opportunities to help you keep your Honda in prime shape. See you at your next appointment!

April 07, 2023

Billy Tam went above and beyond to ensure to keep me posted and was able to accommodate me and family while my vehicle was in for a service. More

by Mark Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Apr 07, 2023 -

Sierra Honda responded

Hey, Mark! Thanks for stopping by to let us know how satisfied you were with Billy's assistance. Your trust in our service team is an honor, and we're super happy Billy made this a very convenient experience for you and yours. We look forward to making your next appointment just as superb!

April 05, 2023

Kevin was awesome ! He was helpful , patient and great at his job The car is running great More

by gaby
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 06, 2023 -

Sierra Honda responded

Hey, Gaby! Thank you for letting us know how satisfied you were with Kevin's efforts to handle your vehicle's service needs with great care and attention to all the details. We're so happy your Honda is running smoothly now. We look forward to making your next appointment with us just as awesome!

March 30, 2023

I want to take a moment to thank Yessi from Sierra Honda Service department for been professional, understanding and kept informed by updating me on my vehicle through the day. She made several calls to try More

by Mari
Recommend Dealer
Yes
Employees Worked With
Yessi and Chris
Mar 31, 2023 -

Sierra Honda responded

Thank you for your kind review, Mari! We're pleased to know how accommodating Yessi and Chris were during your visit with us. It's definitely always helpful to have a familiar person to support you. Please let us know if we may assist you with anything else. It is always our pleasure!

...
74
...