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Sierra Honda - Service Center

Monrovia, CA

4.8
951 Reviews

951 Reviews of Sierra Honda - Service Center

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October 24, 2023

Coming from other poor experiences at Honda dealerships that I would not return to, Kevin showed excellent service, and I was very satisfied with my overall experience at Honda of Monrovia. More

by Alamoallicsirp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! We're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 22, 2023

First time with Sierra Honda but it seem everything went well not complaining at all. More

by Sideburnpau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Oct 23, 2023 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy everyone provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 14, 2023

Great staff, excellent service, very accommodating. Fast friendly. Will definitely return for future service and maintenance More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Oct 16, 2023 -

Sierra Honda responded

We're so happy to hear that, Bobby! Thank you for letting us know how pleased you were with our team's exceptional work. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 13, 2023

Service was excellent, customer service was also excellent. Early appt was a plus & the wait was not long. More

by ranatividad77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Oct 16, 2023 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know our service team was operating efficiently during your visit. We wish you pleasant travels until we may be of service to you again!

October 12, 2023

Service done by Billy Tam was excellent. He was very knowledgeable snd truly honest about everything. He offered suggestions how to keep the car I'm excellent service and condition. Been wi More

by carmenvflores5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam,
Oct 13, 2023 -

Sierra Honda responded

Thank you for your terrific review, Carmen! We truly appreciate your continued business, and we're glad Billy has always taken such great care of you and your Honda. Thank you for making Sierra Honda your #1 choice for service!

October 11, 2023

Yessi Perez was amazing. Great service and communication. She was more than friendly and very helpful. More

by lwperalta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Oct 11, 2023 -

Sierra Honda responded

Thanks for the kind review of Yessi! Yessi is the consummate advocate for our guests, and we're pleased she took exceptional care of you and your vehicle. Thank you for choosing Sierra Honda for your automotive needs!

October 07, 2023

Very welcoming place. Professional and friendly . Understood everything that was said about my car. Plus it’s close by and convenient More

by awesome2126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Oct 09, 2023 -

Sierra Honda responded

Thank you for your kind review! We truly appreciate your business, and we're glad our team took great care of you and your vehicle at this visit. Thank you for making Sierra Honda your #1 choice for service!

October 01, 2023

Excellent service and done in a timely manner. I’m very satisfied with Honda and will be returning. More

by Sebas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Sierra Honda responded

Thank you for telling us why you liked this service visit, Sebas! Your satisfaction means the world to us, and we're pleased you enjoyed the accommodations offered by our service team. We hope you'll continue to make Sierra Honda your first choice for service!

September 25, 2023

Billy Tam is a very professional great guy. he deserves a raised answered all of my concerns. More

by bubba825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY TAM
Sep 26, 2023 -

Sierra Honda responded

We're so happy to hear that, Bubba! Thank you for letting us know how pleased you were with Billy's thorough service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

September 11, 2023

Service department is excellent! Which is why I came back to purchase my new car at this dealership. Service agent Billy Tam, who helped me in the past with my 2016 Honda, also help More

by Shannon L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Sep 13, 2023 -

Sierra Honda responded

Thank you for your kind review, Shannon! We truly appreciate your continued business, and we're glad Billy has always taken such great care of you and your vehicles. Thank you for making Sierra Honda your #1 choice for service!

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