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Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews
Call Service Center (626) 879-2934

917 Reviews of Sierra Honda - Service Center

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November 22, 2023

Kevin Eng has been our go to person in the Service Department and he is always prompt and helpful with our service needs, and sometimes they have been challenging. Thank you Kevin! You are the BEST! More

by Robert & Deborah Moser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Sierra Honda responded

Thank you for your kind review, Moser Family! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

November 16, 2023

My customer service rep Kevin Eng provided me with excellent customer service. He I formed me every step of the way regarding what was wrong with my car and the services I would need. More

by jessicagrant1819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Sierra Honda responded

Thank you for your positive review, Jessica! We sincerely appreciate your assessment of Kevin in our service department, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels this holiday season!

November 09, 2023

Darrell Brannon provided excellent service, he was proactive every step of the way. Explained the process and listened to all of my concerns. More

by julian
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Report | Print
Nov 10, 2023 -

Sierra Honda responded

Julian, thank you for sharing positive feedback on Darrell! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Darrell provided for you. We look forward to your next visit!

November 08, 2023

Darrell Brannon was very helpful and explained what the recall was for. He was very friendly as well and his customer service was excellent. More

by Monalisa711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Sierra Honda responded

Thanks for the fantastic review of Darrell! Darrell is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle. Thank you for choosing Sierra Honda for your recall needs!

October 30, 2023

I have been going to this dealership for 20 years. I have always been pleased. I bought here and have always gone here for everything. More

by photobit2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ming
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Oct 31, 2023 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so happy our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

October 29, 2023

I made an unscheduled visit to Sierra Honda over concern about the health of my battery that I had to jumpstart that morning. Kevin Eng my service rep took care of car and addressed my concern. Excellent More

by arclement11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Sierra Honda responded

Thank you for your continued patronage! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when the Sierra Honda team can assist you again. It's always our pleasure!

October 24, 2023

Coming from other poor experiences at Honda dealerships that I would not return to, Kevin showed excellent service, and I was very satisfied with my overall experience at Honda of Monrovia. More

by Alamoallicsirp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! We're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 22, 2023

First time with Sierra Honda but it seem everything went well not complaining at all. More

by Sideburnpau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Oct 23, 2023 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy everyone provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 14, 2023

Great staff, excellent service, very accommodating. Fast friendly. Will definitely return for future service and maintenance More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Report | Print
Oct 16, 2023 -

Sierra Honda responded

We're so happy to hear that, Bobby! Thank you for letting us know how pleased you were with our team's exceptional work. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 13, 2023

Service was excellent, customer service was also excellent. Early appt was a plus & the wait was not long. More

by ranatividad77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Oct 16, 2023 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know our service team was operating efficiently during your visit. We wish you pleasant travels until we may be of service to you again!

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