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Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews

917 Reviews of Sierra Honda - Service Center

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January 18, 2025

Kevin was polite and explained simply what needed to be done on my car, making sure that I understood. More

by MAEJAYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Sierra Honda responded

Nothing means more to us than your complete satisfaction, so we're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

January 17, 2025

Kevin has always greatly assisted, helped throughout all of my concerns with my civic honda.He has listened attentively to all my concerns about the mirrors of the civic. Also, fixed the problems with the More

by carmenvflores5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance, Carmen! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

January 16, 2025

Adam was great and the service was excellent. There were a few delays in the morning to get a service rep and I went on a Saturday, but it's okay because they sure remodeling. More

by vmunoz17v
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Sierra Honda responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Adam's support and expertise. Please come see us again some day!

January 16, 2025

My wife and I have great confidence/trust in Kevin and request him as our advisor if possible. He always has our vehicles best interests in mind, pointing out any preventive maintenance or possible concer More

by CLYDE_OKUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Sierra Honda responded

Clyde, thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. We wish you and your wife safe travels until next time!

January 16, 2025

When i showed up for the appointment everyone was very kind and since i waited in the waiting room they had my car out super fast! More

by lopezdanielle111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 17, 2025 -

Sierra Honda responded

Thanks for letting us know our service team did a great job, Danielle! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

January 16, 2025

Amazing customer service. Fast, easy and smooth experience. Very communicative throughout the whole process. Will come back for future service More

by Richard Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Tam
Jan 17, 2025 -

Sierra Honda responded

Richard, we're glad our service team made your day a little easier by being efficient and attentive. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

January 14, 2025

Kind, answered all of my concerns, addressed admin errors, quick to resolve my problems. Amazing More

by Amyx97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
Jan 15, 2025 -

Sierra Honda responded

Amy, we're glad our service team made your day a little easier by being proactive and accommodating. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

January 11, 2025

Very satisfied with the assistance from Service Advisor Robert Pastor. He was attentive and listened to my various concerns regarding my Honda hybrid. More

by rodriguezfabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
Jan 13, 2025 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Robert and the Sierra Honda team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

January 10, 2025

on time fast and professional , hot a car wash also. Had a recall chk up. More

by REPROMAN90015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Sierra Honda responded

Thank you for leaving us this amazing review! We are happy to know that our team was on time, fast and professional. Please do not hesitate to let us know how we may be of further service to you.

January 08, 2025

Yessi was proactive in helping me resolve my vehicle’s recall. She has a pleasant attitude and answered all my questions and concerns. She provided excellent customer service! More

by DEANDAACCOUNTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jan 09, 2025 -

Sierra Honda responded

We appreciate you for leaving Yessi this stellar review! We are delighted to know that she was proactive, has a pleasant attitude, answered all of your questions and provided you with excellent service. If there is ever anything more that we may help you with please do not hesitate to let us know.

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