Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews
Call Service Center (626) 879-2934

917 Reviews of Sierra Honda - Service Center

Sort by
January 23, 2025

Service was friendly and efficient as usual. Really like the new dealership facility waiting room area More

by WGOMBASH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

January 22, 2025

Billy from Sierra Honda was very helpful and was able to address the two recalls I had on my car. All the staff members who helped were friendly. More

by Gina P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Jan 22, 2025 -

Sierra Honda responded

Thank you for your terrific review of Billy and the Sierra Honda service department, Gina. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

January 22, 2025

The service Robert provided was top notch! I was informed and updated by the staff when the car would be ready! More

by RON@PINPOINTS.TV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
Report | Print
Jan 23, 2025 -

Sierra Honda responded

RON, We are grateful for you leaving Robert this exceptional review! We are pleased to know that he kept you updated on when your car would be ready and provided you with top notch service. We hope to serve you again in the future when the time comes.

January 21, 2025

Very nice dealership Everybody’s helpful know what they’re talking about I will recommend dealership More

by Johnny Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Robert
Report | Print
Jan 22, 2025 -

Sierra Honda responded

Thanks so much for your recommendation, Johnny. We're glad our service team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

January 21, 2025

Billy was great and very helpful. He arranges things quickly and solved any issue that came up quickly. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Jan 22, 2025 -

Sierra Honda responded

Mary, thanks for letting us know how pleased you were with the convenience of this service visit with Billy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

January 21, 2025

Billy was helpful. Inspection and 1-year service only take 2 and a half hours. Although the service waiting room is brand new, but do not like the tea bag or coffee. More

by Laptopnotebookpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Jan 22, 2025 -

Sierra Honda responded

Thank you for reporting on the exceptional work Billy did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service!

January 21, 2025

Great service , was updated at all times and very well explained in details for work that needed to be done on vehicle. More

by javierlara92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
Report | Print
Jan 22, 2025 -

Sierra Honda responded

Javier, we're happy our team's attention to detail helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

January 21, 2025

I was greeted immediately upon arriving in the service drive and watched as each of my tires tread depth was checked. Overall, great service. More

by JuliusJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Julius! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

January 19, 2025

Billy and his team always take care of my cars needs and are excellent with answering all my questions and provide exceptional customer service More

by JAmi Scollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Jan 20, 2025 -

Sierra Honda responded

Jami, thank you for telling us the highlights of your service visit with Billy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

January 19, 2025

Kevin is not it aggressive. And he is great do that always make an appointment with him. More

by Karen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Sierra Honda responded

Thank you, Karen! We're pleased you had another great service experience with us, and that Kevin made sure yourvehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

1
...
5
6
7
...
92