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Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews

917 Reviews of Sierra Honda - Service Center

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January 29, 2025

Adam and the staff at Honda of Monrovia are extremely welcoming. Adam made sure to explain and go over services carefully. More

by LETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Sierra Honda responded

Letty, Thank you for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Adam and the team provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 29, 2025

Very prompt courteous service. Great communication on vehicle status throughout the day. Everything was done on time and according to what was agreed. More

by PHoward Mini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Sierra Honda responded

Thank you for your 5-star rating! We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

January 29, 2025

The employees are very kind, friendly and nice. The best dealer l know lm so happy. More

by sandragaytan1829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Sierra Honda responded

Thank you for taking the time to leave us this wonderful review! We are glad that our team was both kind and helpful throughout your visit. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 28, 2025

My Odyssey had major service that took almost 3 days. Robert provided a loaner/rental car that helped immensely. My engine looks like new now... More

by KCVK45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor - service
Jan 28, 2025 -

Sierra Honda responded

Providing outstanding service is so important to us here at Sierra Honda and we are glad that Robert's efforts met your satisfaction! We are thrilled to know that he got you a loaner car and that helped you immensely. We wish you safe travels until we meet again!

January 27, 2025

Attentive to my car service needs. Good explanation kept me updated on service. Friendly service More

by BUCEECON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with us! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

January 27, 2025

Nice new location for Honda. Exceptional customer service from Kevin Eng as always. My car needed the major maintenance package which would take a few hours and Kevin ordered a L More

by tugoofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Sierra Honda responded

We appreciate you for leaving Kevin this phenomenal review! We are delighted to know that he always goes above and beyond for you and provided you with exceptional service. If there is ever anything more that we may help you with please do not hesitate to let us know.

January 24, 2025

The staff was easy to reach and work with our schedule. Thank you Sierra Honda for making this experience so easy! More

by msrojaverdes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jan 24, 2025 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

January 24, 2025

I always have a very good experience when going to Sierra Honda. I always get Billie and he is both professional and easy to talk to as well. He's very friendly and keeps me on top of all the service my car More

by cyto25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Tam
Jan 24, 2025 -

Sierra Honda responded

Thank you! We're pleased you had another great service experience with us, and that Billy made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 23, 2025

Robert pastor was excellent in his service. He explained the work to be considered and to be done. He worked w my schedule and the fire. He did not force work repairs on me. More

by JEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert pastor
Jan 23, 2025 -

Sierra Honda responded

JEV, Providing exemplary service is so important to us here at Sierra Honda and we are glad that Robert's efforts met your satisfaction! We are thrilled to know that he was excellent and explained the work to be done and considered. We wish you safe travels until we meet again!

January 23, 2025

Needs free snacks! I don’t drink coffee so had to buy stuff from vending machines. If we are going to spend hours and money getting a car for over $50,000. Snacks shoul More

by MUZIQJUNKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Sierra Honda responded

MUZIQJUNKIE, thank you for taking a moment to give feedback on your experience in our service department. Your comfort is definitely a priority for us, and your comments make a good point. We're taking this into consideration!

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