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Sierra Honda - Service Center

Monrovia, CA

4.8
740 Reviews

740 Reviews of Sierra Honda - Service Center

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November 04, 2024

Why do you make survey so complicated just give us one or two multiple choices otherwise I don’t like to do these. My service guy was great thank you. More

by TIBBYJOANZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 04, 2024 -

Sierra Honda responded

Thanks for taking the time to let us know you appreciated your service advisor!

November 03, 2024

Adam was really nice and patient with explaining everything to me. So far my car is working well. More

by PRISCILLA.R.DASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Sierra Honda responded

Priscilla, we're happy Adam's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

November 02, 2024

I was in and out in a timely manner. The service was amazing. The biggest flaws for me is the charge for using a credit card and the waiting room could use some improvement. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Nov 04, 2024 -

Sierra Honda responded

We're pleased your service visit was handled promptly and accurately. It is always our pleasure to help you keep your Honda in top condition. We hope to make your next appointment even better!

November 02, 2024

Yessi Lopez is professional, friendly, & thorough. She makes going to your dealership positive. I feel confident when working with her. More

by EEWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Lopez
Nov 04, 2024 -

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Yessi has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

November 01, 2024

Their service is good—orderly, efficient, with a positive attitude, and the process is clear and straightforward. More

by CAIWANZI2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
Nov 01, 2024 -

Sierra Honda responded

Thank you for your terrific review of the Sierra Honda service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

October 31, 2024

Making appointment was easy. Waited for the car and their estimate was correct. Courteous and friendly. More

by rskuroda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

October 31, 2024

Billie was my service representative and very polite and efficient and explained everything .. This was my first experience with Honda and my new car being serviced for the first time Thank you Billie Si More

by WeesHeart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
Nov 01, 2024 -

Sierra Honda responded

Wilma, thank you for reporting on the exceptional work Billy and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service!

October 31, 2024

They had great customer service and I would for sure return for my next service. More

by Cjuradowfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Sierra Honda responded

We're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

October 31, 2024

Everything was fine about the service visit. It did rain the day before and my car got pretty dirty and I was surprised it wasn’t washed but I have nothing to really complain about. It was a sim More

by FREDDIE_SULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy tam
Nov 01, 2024 -

Sierra Honda responded

Hi, Freddie! Thank you for letting us know our service team provided you with a great service experience, overall. We do hope to make your next appointment even better!

October 30, 2024

Service was good, friendly staff. Took a little longer than I had hoped, especially since I had an appointment, but overall it was good. More

by southernish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy to have provided you with an engaging and informative visit, although it went a bit long. Please don't hesitate to give us a call the next time we may assist you!

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