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Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews

917 Reviews of Sierra Honda - Service Center

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February 03, 2025

I have been a customer for a few years. The reason I still give Sierra Honda my business is because of Kevin Eng. He is a man of integrity and never tries to pull the wool over my eyes. More

by jag5059.jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Sierra Honda responded

Thanks for the love, Jag! We're thrilled you always enjoy working with Kevin and the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

February 02, 2025

My home burned down in the Eaton fire, so my Civic still had a coating of ash inside and out. After my excellent routine servicing, I noticed my car was vacuumed and washed. I nearly cried from this wonderf More

by SSBRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Sierra Honda responded

We're so pleased this extra step made you happy! Thank you for taking moment to share your appreciation of our amazing service team. We wish you the safest of travels until we see you next time!

January 31, 2025

Great service! It was a busy Saturday but the staff was able to keep me in the loop and provide effective communication as to what was being done on my vehicle. More

by ANTIGCHARLES20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Sierra Honda responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team kept you in the loop and provided you with effective communication on what was being done on your vehicle. We hope to serve you again in the future when the time comes.

January 30, 2025

I brought my Clarity in because of a recall for the fuel ignition. Sierra Honda fixed it and gave me a ride home and back. I'm glad they took care of it with no charge. More

by cariga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 30, 2025 -

Sierra Honda responded

Thank you for your positive review! We are happy to hear that our team got your automotive needs swiftly resolved. Please drives safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 30, 2025

Adam at Honda has a great work ethic. He resolved all of problems and answered all of my questions. More

by arhiley09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Sierra Honda responded

Thank you for taking the time to leave Adam this wonderful review! We are happy to hear that he provided you with the A+ service that you deserve. Your safety and satisfaction are our top priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 30, 2025

It was a good experience and they took care of my vehicle and keep there word on the promise time . More

by PORTILLORACER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Sierra Honda responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team kept their word on the promised time and made your experience good. If there is ever anything more that we may help you with please do not hesitate to let us know.

January 30, 2025

The service manager (John) was very prompt and helpful with my car recall. They took care of my recall same day. The communication was was great. Thank you John and his Team. More

by MICHAEL.CHIRANIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Sierra Honda responded

Michael, Providing immaculate service is so important to us here at Sierra Honda and we are glad that John's efforts met your satisfaction! We are thrilled to know that he was very prompt, helpful and his communication was great. We wish you safe travels until we meet again!

January 29, 2025

The staff was really friendly. I didn’t have an apt but they accommodated me. More

by CASTILLOMARINELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert from service department
Jan 29, 2025 -

Sierra Honda responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was really friendly and accommodated you even though you didn't have an appointment. If there is ever anything more that we may help you with please do not hesitate to let us know.

January 29, 2025

This service center is organized, friendly, and efficient. My service is usually completed faster than estimated! More

by mm05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jan 29, 2025 -

Sierra Honda responded

Thank you for leaving us this terrific review! We are happy to know that our team was friendly, organized, efficient and completed your vehicle faster than estimated. Please do not hesitate to let us know how we may be of further service to you.

January 29, 2025

Adam in the service department is helpful and courteous. Highly recommend him for your repair needs. More

by ronald1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Sierra Honda responded

Ronald, We are grateful for you leaving Adam this stunning review and recommendation! We are pleased to know that he was helpful and courteous. We hope to serve you again in the future when the time comes.

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