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Sierra Honda - Service Center

Monrovia, CA

4.8
740 Reviews
Call Service Center (626) 879-2934

740 Reviews of Sierra Honda - Service Center

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November 08, 2024

Billy always happy to help me out fast and good service. Waited one hour time More

by LORENAGARCIA203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
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Nov 11, 2024 -

Sierra Honda responded

Lorena, thank you for sharing positive feedback on Billy! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Billy has provided for you. We look forward to your next visit!

November 08, 2024

I received good service at the dealership and the service department. My service advisor. Miss Perez did outstanding job of keeping me updated on all events going on with my vehicle when it was in se More

by eddie4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Sierra Honda responded

Eddie, thanks for taking a moment to let us know how helpful you found this visit with Yessi! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

November 08, 2024

They provide the super fast services s s s s s s s as s More

by edwardkitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Edward! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

November 08, 2024

Kevin had been great throughout as I have been coming to you for more than a decade. More

by AMAR.PUKALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thanks for the love, Amar! We're thrilled you always enjoy working with Kevin and the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

November 07, 2024

Everybody was very courteous and they were really close on the time limit. They said it would take. More

by JBUSH78310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

November 07, 2024

Billy feels like the cool, helpful neighbor next-door. He has a warm friendly style. More

by CAMPGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 08, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Billy! Billy is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda for the best service!

November 06, 2024

Quick and easy. Provided a ride to and from dealership to home. Didn’t have an an appointment and was done within an hour. More

by tiffanyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 07, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Tiffany! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

November 06, 2024

Everyone was helpful, especially Adam. The service time was as expected upon arrival and there were no issues collecting the vehicle. More

by dpizano22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Sierra Honda responded

We appreciate your 5 stars for Adam and the Sierra Honda service team! Thank you for taking a moment to share the highlights of this visit. We're happy to be your #1 choice for service.

November 05, 2024

The service center was very efficient especially on a Saturday. Robert was helpful in getting me a Lyft to go back home while I waited for my car More

by MV31405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Nov 06, 2024 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! We're happy Robert handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

November 05, 2024

The service rep, Yessi, was very efficient and explained everything- my car was ready in time and I appreciated no pressure More

by BRIDERS146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Nov 06, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

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