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Sierra Honda - Service Center

Monrovia, CA

4.9
394 Reviews

394 Reviews of Sierra Honda - Service Center

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March 18, 2022

Sierra Honda Service delivers consistently high quality, honest, efficient car repair and my service advisor, Kevin Eng, exemplifies first rate customer service in a professional and compassionate manner. P More

by Doris Elam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Doris Elam responded

Thanks so much Kevin & Sierra Honda Service Team for taking excellent care of my Honda Accord and me over many years! Always such a comfort to know I can depend on you folks. ~ Doris

Mar 18, 2022 -

Sierra Honda responded

Doris, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are delighted that Kevin's and the teams efforts could consistently meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

March 16, 2022

Bought my Honda CR-V in 2014 at Sierra Honda. Sierra Honda in Monrovia Ca are the best. When I bring my car in for service and they are always professional, friendly and helpful. Tina was gre More

by Grandma Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 17, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review! We are so appreciative of your business, and we are pleased that we could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come!

March 15, 2022

Drive about 30 minutes out of my way to come to this particular dealership. Great customer service! More

by Aret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review! We are honored to have your confidence and loyalty, and we will certainly provide you with nothing less than our best quality care in your visits to come. We wish you safe travels. Please do not hesitate to let us know how our team may serve you again!

March 15, 2022

I was recommended by a friend to come to this dealer for service and to ask for Adam Lopez and wasn’t let down. He always has a great attitude and treats me with respect as for other customers. Mr. Lopez is More

by Rrosas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Tran
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your positive review and recommendation! We are so appreciative of your business, and we will certainly provide you with nothing less than the same quality service in your visits to come. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 15, 2022

Friendly staff with customer service on the forefront of their mind. From scheduling service, speaking with the service manager and the constant updates on my vehicles status, I can’t find this service any More

by JABAquino730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that our team could be of assistance to you and provide you with the top-quality service that you so much deserve. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

March 14, 2022

efficient service, my Advisor Kevin is great to work with, up front and honest, really appreciated More

by GY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. We wish you safe travels. Please do not hesitate to give us a call if there is anything more that our team may help you with!

March 10, 2022

Everyone is nice and atop of things. Arrange Lyft rides back and forth with ease. More

by jrmontoya61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We always strive to ensure that our guests' experiences are as seamless as possible, and we are pleased that your recent visit with us met your satisfaction. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

March 09, 2022

Service was excellent, Kevin was exceptionally qualified , honest and quite friendly. He has helped me a great deal yesterday. More

by carmenvflores5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

carmenvflores5 responded

Thanks.

Mar 09, 2022 -

Sierra Honda responded

Carmen, Thank you so much for your positive review! We are happy to hear that Kevin provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

Mar 09, 2022 -

carmenvflores5 responded

Thanks .

Mar 09, 2022 -

carmenvflores5 responded

Thanks foe the assistance.

March 08, 2022

Tina was very helpful and service was great. Will definitely come back for more maintenance of my civic. More

by Edmyr
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 08, 2022 -

Sierra Honda responded

Thank you for your positive review! We are happy to hear that Tina provided you with top-notch service throughout your visit. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come.

March 07, 2022

Came to switch out my transmission oil on my civic. I’m not the best dressed, but Vince took care of me if I was family, talking to me as a person. At no point did Vince try to up sell me on any item l More

by dsotos713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Mar 08, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are so glad that Vince took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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