Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sierra Honda - Service Center

Monrovia, CA

4.8
740 Reviews
Call Service Center (626) 879-2934

740 Reviews of Sierra Honda - Service Center

Sort by
November 12, 2024

Great service as always from Kevin. Love the Lyft option. I never have any complaints here More

by CHINESECLOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit! We're pleased Kevin did everything he could to make this a smooth experience. See you next time!

November 12, 2024

I love your service, service so quick. Providing uber us transportation. Only problem, can have better coffee lol. More

by chyk602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

November 12, 2024

Kevin is awesome and has wonderful customer service. I appreciate that he took the time to explain the services that my car needed. More

by dserrano710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Sierra Honda responded

Thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

November 11, 2024

Not overly impressed with your dealership but service rep Yessie Perez (5*) is certainly a winner..........you're lucky to have her. Excellent job/service overall More

by The Ultimate Male
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

November 10, 2024

Good service Good service Good service Good service Good service Good service Good service Good service More

by DUAYAAN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

November 10, 2024

Always great service! ! I buy all my cars and trucks here . I know Mike Hoffman . I recommend getting your vehicle here 👍 More

by dalesidebotham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs.

November 09, 2024

Yessi was very friendly and addressed our recall in a timely manner. Very good service representative. More

by JWONG88813
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thank you for letting us know how pleased you were with Yessi's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

November 09, 2024

Scheduling service appointment was fast and easy. Kevin was kind and helpful throughout the process. More

by CYNTHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Cynthia, thanks for taking the time to review your service experience! We're happy Kevin handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

November 08, 2024

Great service and communication. He was knowledgeable and answered my questions. Also he was very professional. More

by kyli77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with us! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

November 08, 2024

Very efficient. Very good customer service. Service Tech Billy Tam did an outstanding job explaining the service I received and keeping me updated. More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Nov 11, 2024 -

Sierra Honda responded

We appreciate your 5 stars for Billy! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.

1
2
3
4
...
74