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Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews
Call Service Center (626) 879-2934

917 Reviews of Sierra Honda - Service Center

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February 09, 2025

Kevine kept me informed of the progress of my car on a timely basis. He always treats me like a very import customer. More

by AVDOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

February 08, 2025

The service was great. The associates were helpful, friendly and communicated with me every step of the way. More

by DROSS2282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Sierra Honda responded

Thanks for stopping by to share your 5-star review! We're glad our team addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

February 08, 2025

Kevin was helpful and explained any question I had for him. And they finished my car service earlier then expected. More

by DARRENMEDINA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Sierra Honda responded

Darren, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

February 08, 2025

I was very pleased with the service provided by Kevin. He kept me informed every step of the way. More

by AVDOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

February 06, 2025

I bought my car at this dealership, and I trusted to do my maintenance here with Mr. Kevin Eng as well. More

by XUYAN1904
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Sierra Honda responded

We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

February 05, 2025

I brought my car in on a recall and it was completed in the time stated by Yessia. She is very friendly & thorough. My car was even washed & Yessia walked out with to my car. I was very impressed with my w More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessia
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Feb 06, 2025 -

Sierra Honda responded

Emily, we appreciate your 5 stars for Yessi! Thank you for taking a moment to tell everyone what makes her stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

February 05, 2025

I’ve been a Sierra Honda customer for decades. This was my first time at new facility and it did not disappoint. Same great service and friendly staff. More

by BETSYDOUGLAS58
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Feb 06, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Betsy! It is always our pleasure to ensure reliability and value when you place your trust in our team. We wish you the safest of travels until we may assist you again.

February 05, 2025

I called in advance about a service appointment and was told you do price matches with other dealerships I believe his name was Chris brown. Anyway, that wasn’t the case. More

by DELIA2ROJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy tam
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Feb 06, 2025 -

Sierra Honda responded

I'm so sorry for the confusion here. Please reach out to me when you have a moment. I'd be happy to clarify any pricing details for you, and discuss any work your vehicle might be needing. Thank you for bringing your concern to my attention, and I hope to hear from you soon. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

February 04, 2025

We enjoyed working with our salesperson. Everyone seemed friendly, and we were given fair treatment. More

by richardcaro2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great dealership experience, Richard! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we may help you again!

February 03, 2025

Very professional and informative about the service. Constant communication throughout the day and discussed pricing with me ahead of time and afterward. More

by MELISSA.RAE.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with us, Melissa! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

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