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Sierra Honda - Service Center

Monrovia, CA

4.9
419 Reviews

419 Reviews of Sierra Honda - Service Center

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March 30, 2023

I want to take a moment to thank Yessi from Sierra Honda Service department for been professional, understanding and kept informed by updating me on my vehicle through the day. She made several calls to try More

by Mari
Recommend Dealer
Yes
Employees Worked With
Yessi and Chris
Mar 31, 2023 -

Sierra Honda responded

Thank you for your kind review, Mari! We're pleased to know how accommodating Yessi and Chris were during your visit with us. It's definitely always helpful to have a familiar person to support you. Please let us know if we may assist you with anything else. It is always our pleasure!

March 30, 2023

Sierra Honda has very professional and quick service. I was happy with the outcome of my visit. More

by awhitebear1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Mar 31, 2023 -

Sierra Honda responded

Awesome! Thank you for sharing positive feedback about your visit to our service department. We're glad the Sierra Honda team handled your vehicle's needs with efficiency to get you safely back on the road in a timely manner. Please come see us again whenever we may be of service to you!

March 30, 2023

Billy Tam is the technician that usually helps me and he is always so helpful and pleasant to work with. He always keeps in the know and at ease. More

by bettyboopdj
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Tam
Mar 31, 2023 -

Sierra Honda responded

Thanks so much, Betty! We truly appreciate your continued business in our service department and we're happy Billy has become a dependable resource for your automotive needs. We wish you the safest of travels until we see you at your next appointment!

March 29, 2023

Kevin Eng in the Service Department always provides excellent and professional customer service. I have been going to him for my car service for the few years. He is extremely courteous and explains More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Sierra Honda responded

AC, thanks for your awesome review! We're glad Kevin has become a dependable resource for your automotive needs. Please give us a call when the Sierra Honda service department can assist you with anything. It's always our pleasure!

March 28, 2023

Great customer service by Yessi. She was friendly and helpful. I will ask for her next time I come in for service. More

by Ekt31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi in service dept
Mar 29, 2023 -

Sierra Honda responded

Ekt31, thank you for your thoughtful review of Yessi in our service department! Nothing means more to us than your total satisfaction, so we're delighted she made sure you were well taken care of. We look forward to making your next appointment just as outstanding!

March 24, 2023

Best service at Sierra Honda I have had so far! Dacenia Perez’s customer service was absolutely exceptional! Nothing negative to say. Will definitely return. More

by violetolmos
Recommend Dealer
Yes
Employees Worked With
Dacenia Perez
Mar 24, 2023 -

Sierra Honda responded

Hi, Violet! Thank you for stopping by to give credit to Dacenia for her excellence in providing you with a supportive dealership visit. We look forward to working with you again some day but until then, we wish you safe and pleasant travels, from all of us at Sierra Honda!

March 21, 2023

Very satisfied and happy with the service and the promptness of the advisor who helped me and very knowledgeable about the job that was done . More

by braim369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Mar 21, 2023 -

Sierra Honda responded

We sincerely appreciate your business and your positive feedback regarding this service visit. Your total satisfaction is the reason behind the way we choose to operate. We look forward to more opportunities to work with you and earn your trust in our team. Thank you for choosing Sierra Honda!

March 21, 2023

Great service at Sierra Honda of Monrovia. Service advisor Billy Tam was very helpful and courteous. More

by veronicamorales01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Mar 22, 2023 -

Sierra Honda responded

Hi, Veronica! Thanks so much for taking a moment to give credit to Billy for providing you with accommodating service. It's our pleasure to make your service visit is a breeze, and we look forward to making your next appointment just as helpful!

March 19, 2023

Great experience coming to Sierra Honda. Adam was great and very attentive. Would definitely becoming back to have future services done here. Thanks again Adam More

by migl4203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Sierra Honda responded

Excellent! We're delighted to know how pleased you were with the attentive service Adam provided for you. Nothing means more to us than your total satisfaction, so we're looking forward to making sure your next appointment is just as superb. See you then!

March 15, 2023

Great service with Kevin always helpful, honest, knowledgeable. Happy to see still there through out the change in ownership More

by dezzzzat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Sierra Honda responded

Thank you for stopping by to give credit to Kevin for his amazing support and service! Your continued business is an honor we don't take for granted, and we look forward to making your next appointment with Kevin just as superb. Thanks for sticking with Sierra Honda!

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