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425 Reviews of Sierra Honda - Service Center
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May 24, 2023
I love this dealership. Kevin has always been so helpful, respectful, friendly and knowledgeable. He explains everything that has been completed during my service and pati Kevin has always been so helpful, respectful, friendly and knowledgeable. He explains everything that has been completed during my service and patiently answers all my questions. I also want to add that because Kevin was with another customer when I arrived, (I was early), Erica completed the intake sheet. She was an absolute joy and I was so happy that she was the first person to welcome me. She was absolutely wonderful! Thank you Honda...I am defiantly a return customer! More
by i.rabb
Helpful May 24, 2023
Quick to get me serviced but still able to be friendly and courteous. Offered Lyft ride because service was going to take longer than I expected. and courteous. Offered Lyft ride because service was going to take longer than I expected. More
by alexiscamins
May 18, 2023
Service Dept is great. Service advisor Kevin Eng was in contact with me and no pressure to sell me services I didn’t need. Thank you! Service advisor Kevin Eng was in contact with me and no pressure to sell me services I didn’t need. Thank you! More
by Pgriego
Employees Worked With
May 10, 2023
I've been taking my vehicle to Sierra Honda since 2011 and have always had a very good experience. Customer service is excellent. I highly highly recommend them! and have always had a very good experience. Customer service is excellent. I highly highly recommend them! More
by jonmigchr
Employees Worked With
May 03, 2023
I came in for an 1A maintenance minder check-up from my 2020 HR-V. I was told that I would need a major service as I hit 30k miles ($680) that included a transmission fluid replacement. I was told my car a 2020 HR-V. I was told that I would need a major service as I hit 30k miles ($680) that included a transmission fluid replacement. I was told my car alignment was off ($170), I need a brake fluid replacement ($170), and a coolant exchange ($190). Billy Tam told me the brake fluid replacement and coolant exchange was every 3 years. I trusted that and to my surprise after this $1000+ bill, is that my owner's manual has no indication of a 3-year coolant exchange nor was there any justification for the transmission fluid replacement. At this point, I doubt I needed an alignment. I bought my car here and exclusively have gone here for maintenance, I got taken advantage of and I would not trust coming back. More
by Miranda M
Employees Worked With
Billy Tam
April 30, 2023
Kevin Eng has been our Service Representative for over 15 years. We know we are in the best of hands and wouldn't go to anyone else. Kevin is very professional years. We know we are in the best of hands and wouldn't go to anyone else. Kevin is very professional More
by rbobela
Employees Worked With
April 27, 2023
The service at Sierra Honda was excellent. The Honda Technician Billy Tam is very professional and very knowledgeable and explains everything to me. Very satisfied. The Honda Technician Billy Tam is very professional and very knowledgeable and explains everything to me. Very satisfied. More
by ptaglioretti
Employees Worked With
Billy Tam, 5 Stars!
April 26, 2023
Close by and Service Advisor Kevin is great. I only have him check what service I need. Very professional, friendly and knowledgeable. You will not be disappointed with Kevin. Make you appoin I only have him check what service I need. Very professional, friendly and knowledgeable. You will not be disappointed with Kevin. Make you appointment with Kevin! More
by Sue Orme
Employees Worked With
