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Sierra Honda - Service Center

Monrovia, CA

4.8
653 Reviews

653 Reviews of Sierra Honda - Service Center

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July 07, 2024

Thanks for your help Kevin with the skid plate on my vehicle! I appreciate it More

by FRANKAPENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Sierra Honda responded

Thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 07, 2024

Very great service, took care of me very well! They tried to take me out as quick as possible! More

by svazquez100501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YESSI
Jul 09, 2024 -

Sierra Honda responded

We're so happy to hear that! It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

July 07, 2024

Great service. Professional atmosphere. Kevin was very helpful and he did a great job taking care of my ride. More

by JLGILES27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Sierra Honda responded

Thank you for your positive feedback! We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We look forward to seeing you at your next visit!

July 06, 2024

Kevin is excellent and outstanding. He is very friendly, accommodating, and attentive. I wish everyone is as great as Kevin. More

by GOLDENHEARTMEDICAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Sierra Honda responded

Thank you for recognizing Kevin's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Kevin and the Sierra Honda team may serve you.

July 06, 2024

Was able to get appointment the day after I called. Billie was very courteous and listened to my problems. He kept me posted on the progress of my vehicle. Was completed in a timely manner. More

by VONDYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
Jul 09, 2024 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Billy handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

July 04, 2024

Constant communication from there customer service desk, ready to use coupons, and complimentary Lyft service. More

by JANMITCHELL.ZERRUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jul 09, 2024 -

Sierra Honda responded

We're so happy you enjoyed the accommodations offered by our awesome service department. Thanks for stopping by to let us know. We hope you'll come see us again some day!

July 03, 2024

Billy was amazing and so helpful! I will be coming back for any service needs because of him!!! More

by SKYLERCLARK422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Jul 03, 2024 -

Sierra Honda responded

We're so happy to hear that, Skyler! Thank you for letting us know how pleased you were with Billy's exceptional service. It is our pleasure to make your service visits so helpful. We wish you the safest of travels until we may assist you again.

July 03, 2024

Kevin and his staff are always helpful, prompt, and communicative of work to be done and cost; Incomplete work timely. Very much appreciate him! More

by 99BLUELEAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

July 02, 2024

Kevin gives outstanding service. I was very happy with him. I don't agree with the extra 3% you charge for using a credit card. More

by EORTUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Sierra Honda responded

Thank you for recognizing Kevin's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Sierra Honda team may serve you.

July 02, 2024

Kevin is always smile and politely answer my questions. I like his responsibility to give my car for checking problems More

by KARENHSIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda!

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