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Sierra Honda - Service Center

Monrovia, CA

4.8
917 Reviews

917 Reviews of Sierra Honda - Service Center

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February 15, 2025

The service was to address the recent recall on Honda Civics. While it some months for the dealership to get the part(s) and address the recall the service itself went off without a hitch. Kevin Eng pr More

by dooplawnshay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! We're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

February 14, 2025

Great service, quick, helpful, explained clearly, polite, courteous , efficient, clean waiting area (a little more room would be super) More

by JONMEG04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Jon! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

February 14, 2025

Dealership just moved to a new location, too early to say, only time can tell. More

by Joseph E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in Service
Feb 18, 2025 -

Sierra Honda responded

Joseph, thanks for taking a moment to write about our service department and give us your 5-star review. We sincerely appreciate your business, and we hope to prove our worth to you time and again. See you next time!

February 14, 2025

Billy at Honda was, as always courteous, professional and friendly. He clearly outlined the service my vehicle would need as well as costs. He provided information regarding payment options and made that pro More

by alexiscamins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 18, 2025 -

Sierra Honda responded

Thank you, Alexis! We're pleased you had another great service experience with us, and that Billy made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

February 13, 2025

Fast for what needed to be done! Thank you very much - see you next time bye! More

by DMWINNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you were with our efficient service team. We wish you pleasant travels until we may be of service to you again!

February 12, 2025

Great customer service, fast turn around, Billy sugested more work but it was not neccesary More

by Ralonso626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 12, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Billy's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

February 12, 2025

Adam Lopez was so helpful and always kept me informed on the progress of my van. He's great and I would recommend him. Thanks Adam!!! More

by PETERLEE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Sierra Honda responded

Peter, thank you for your trust in our service team! We're happy Adam provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

February 11, 2025

Robert Pastor was very helpful. My oil change was done in a timely manner. I was very satisfied with the service. More

by HRITNIMIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
Feb 12, 2025 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Robert handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

February 09, 2025

Kevin is very professional and very knowledgeable and I’m very happy with him and every time I go I make sure that he’s the one who supports me on the More

by ASPETMINASIAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

February 09, 2025

Best dealership for service and for sells. Most honest employees that all they want is to be helpful and give you the best deal possible. More

by ROBERTP6985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Sierra Honda responded

Robert, we sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

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