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Sierra Honda - Service Center

Monrovia, CA

4.8
1,018 Reviews
Call Service Center (626) 879-2934

1,018 Reviews of Sierra Honda - Service Center

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April 20, 2025

Good service caring explained service gives discounts great waiting room cleanliness will be back OK that's all folks!!! More

by JACKPOTJOYCE007
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Sierra Honda responded

Thanks for letting us know our service team did a great job, Joyce! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

April 20, 2025

Overall process was simple and straightforward. Service was friendly. Free WiFi and guest waiting room. More

by super1238
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Sierra Honda responded

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

April 19, 2025

Booking an appointment was quick and easy online. As soon as I pulled up to the service department I was greeted and on my way to work within 10 minutes. More

by jasminc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessie
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Apr 21, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Jasmin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

April 19, 2025

Great service and Robert was amazing, very helpful and knowledgeable. He kept us in the loop the whole time. More

by susierodriguez_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Robert's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

April 16, 2025

Robert was able to address all the issues even a recall in a clear and timely manner More

by geoffbates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service dept
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Apr 17, 2025 -

Sierra Honda responded

Geoff, we're glad Robert made your day a little easier by being efficient and thorough. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

April 15, 2025

As always, great service provided by Kevin. Superb knowledge, professionalism and time management. Super satisfied. More

by laber221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Sierra Honda responded

Thank you for letting us know your service appointment was handled seamlessly by Kevin and the Sierra Honda team. We hope you won't hesitate to reach out when we may be of service to you again. It's always our pleasure!

April 15, 2025

Service was thorough. Very pleased with attention given and the rides provided while the mirror was being replaced. Yessi was very attentive to my needs. Thank you. More

by EGGODINEZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Apr 17, 2025 -

Sierra Honda responded

Thanks for letting us know Yessi and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

April 14, 2025

Very helpful. Very efficient. Very knowledgeable. Very patient. Great customer service. Service tech Adam Lopez outlined all the procedures that were necessary for More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with Adam! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

April 14, 2025

Billy very professional The service for the recall took a few hours and we did a full service too. very fast. More

by chefdavida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Apr 15, 2025 -

Sierra Honda responded

David, thanks for letting us know how pleased you were with the convenience of this service visit with Billy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

April 13, 2025

Kevin is awesome. New facility is great Miss outside seating area. Thanks for the opportunity to share m More

by PSANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Sierra Honda responded

Thank you for reporting on the exceptional work Kevin and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

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