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Sierra Honda - Service Center

Monrovia, CA

4.8
739 Reviews
Call Service Center (626) 879-2934

739 Reviews of Sierra Honda - Service Center

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November 15, 2024

I’m sorry, but 15 words is not enough to explain my recent visit. Sorry. More

by GARCIA_GABRIEL1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy’s xxx.
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Nov 15, 2024 -

Sierra Honda responded

We apologize for any circumstances that may have prevented you from receiving top quality care and diligence from our service team. Please contact me directly whenever it is convenient for you. I would be more than happy to do what I can to resolve your concerns. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

November 15, 2024

I received excellent service from Billy Tran! Billy remembered the history of service with my car. Billy is always thorough! He was very efficient with my oil change! Billy is always friendly More

by Carina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tran
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Nov 15, 2024 -

Sierra Honda responded

Thank you, Carina! We're pleased you and Malachi had another great service experience with us, and that Billy made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 14, 2024

Kevin Eng provided me with great customer service and helped me get my car checked out and fixed all in few days. I will definitely come back to Kevin! More

by DENISSE MIRAMONTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Sierra Honda responded

Denisse, thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative experience. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

November 14, 2024

Muchas gracias por su gran servicio muy amable la persona que me antendio grcias Yesi perez More

by MANUELROJAS1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesi perez
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Nov 14, 2024 -

Sierra Honda responded

Manuel, estamos felices de que la experiencia de Yessi te haya ayudado a tener una experiencia positiva en Sierra Honda. Muchas gracias por tus excelentes comentarios. ¡Buen viaje hasta la próxima vez!

November 13, 2024

Great service experience that was made simple and easy by Yessi. Kudos to her communications that kept informed on the status of my car. Yessi even waited for me as I was running late in picking up my car. S More

by Sam Dalati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Nov 14, 2024 -

Sierra Honda responded

Sam, thank you for your terrific review of Yessi! Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

November 13, 2024

Went in for my first oil change they told me it might be a while but it was surprisingly fast. Billy was awesome and very respectful! More

by alexis_delgado5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Nov 14, 2024 -

Sierra Honda responded

Alexis, we appreciate your 5 stars for Billy and the Sierra Honda service team! Thank you for taking a moment to share the highlights of this visit. We're happy to be your #1 choice for service.

November 13, 2024

Very accommodating, person who took care of me, Billy, was very patient explaining what was wrong with my car & what was needed to be done to take care of the problem More

by JOSIEVSJ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Billy
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Nov 14, 2024 -

Sierra Honda responded

Josie, we're happy you enjoyed an accommodating and thorough visit with Billy! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda!

November 13, 2024

My car was done sooner than estimated, customer service was wonderful & the bathrooms were very clean. 10/10 visit. More

by DPADILLA1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Sierra Honda responded

We're pleased you had a great service experience with us, and that our team made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 13, 2024

Good service thank you for taking care of the car and helping either the rides More

by diggingdog2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being so accommodating. Thanks for your positive feedback on this experience. We look forward to your next visit with us!

November 12, 2024

Great service as always from Kevin. Love the Lyft option. I never have any complaints here More

by CHINESECLOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit! We're pleased Kevin did everything he could to make this a smooth experience. See you next time!

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