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Sierra Honda - Service Center

Monrovia, CA

4.8
915 Reviews
Call Service Center (626) 879-2934

915 Reviews of Sierra Honda - Service Center

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February 19, 2025

Clean and friendly staff. Service reps are professional and explain services needed. Dealer provides transportation and is flexible with pricing. More

by ercfire8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tran
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February 19, 2025

Kevin always provides the most outstanding customer service. He’s very helpful and very detailed as to the kind of service my car needs. Sierra Honda is lucky to have him. I always make sure to let him More

by MMART1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 18, 2025

Kevin Eng was amazing and super helpful he answered all my questions clearly and got me any information I needed . I went in for a recall and they did it well and was ready when they estimated . I had a gr More

by INDA.KATHRYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Sierra Honda responded

Inda, thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is friendly and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

February 17, 2025

Simple and easy to understand process. No real difficulties experienced and the wait time was good. More

by ipingly1337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Feb 18, 2025 -

Sierra Honda responded

That's awesome to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

February 17, 2025

It was easy to schedule an appointment and they got the job done quickly. Service people were very friendly and helpful More

by mbccm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Feb 18, 2025 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

February 17, 2025

Extremely professional-constant feedback and great customer service.Full details of the repairs addressed with me. More

by PAREKHB133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with our team's assistance! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

February 16, 2025

Advisor Billy Tam very good service attitude, the efficiency is faster than I expected, Very satisfied. More

by May Fung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Feb 18, 2025 -

Sierra Honda responded

May, thanks for taking the time to review your service experience! We're happy Billy handled your visit with great care and got you safely back on the road in a timely manner. Thanks for choosing Sierra Honda!

February 15, 2025

Service was fast, employees were respectful and helpful. Waiting area was very clean and inviting. More

by ETHANHAN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Feb 18, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Ethan! We're always striving to improve your experience, and we're so pleased you liked our facility and the efficiency of service for your vehicle. Safe travels until next time!

February 15, 2025

The service was to address the recent recall on Honda Civics. While it some months for the dealership to get the part(s) and address the recall the service itself went off without a hitch. Kevin Eng pr More

by dooplawnshay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! We're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

February 14, 2025

Great service, quick, helpful, explained clearly, polite, courteous , efficient, clean waiting area (a little more room would be super) More

by JONMEG04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Jon! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

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