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Sierra Honda - Service Center

Monrovia, CA

4.8
1,138 Reviews

1,138 Reviews of Sierra Honda - Service Center

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August 01, 2025

Billy is an excellent member of your service team. He is always very helpful, and thorough. More

by TD.LANDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tram
August 01, 2025

Very Unprofessional it feels like they work for a paycheck not the people trusting them More

by chat-brat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
August 01, 2025

Billy and Yessi at Sierra Honda are always a pleasure to deal with. I rolled in with an unexpected problem, and they were there to take care of me. More

by swierczy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Yessi
August 01, 2025

The service advisor Kevin Eng is very detailed, professional, and knowledgeable. We are very pleased with his services. More

by GLOBAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Kevin is very helpful and very honest in explaining the maintenance needed for the vehicle. Highly recommended. More

by KENNETH_AVISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Very fast and efficient service. Michael was extremely helpful and made everything go very smoothly. Will be coming back! More

by teddyztejeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
July 30, 2025

Kevin always gives fantastic customer service! He is upbeat, cheerful, and friendly. He always explains what car repairs I need in a clear and simple way. I trust his recommendations, because he i More

by saraowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Sierra Honda responded

We're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

July 30, 2025

Billy Tam was excellent. I opted for fuel system maintenance in addition to my fuel pump recall, the original reson for this visit. More

by siddfutaba
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam, service advisor.
Jul 31, 2025 -

Sierra Honda responded

We're pleased you had another great service experience with us, and that Billy made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit.

July 29, 2025

Great service yesssi is exceptional she gives you the rundown on items that need to be addressed on your vehicle More

by Sharkkooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Jul 31, 2025 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with Yessi! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

July 29, 2025

Billy was the service attendant that helped me. He provided excellent service. The four service department attendants you have listed did not help me. Billy went beyond and above expectatio More

by beeze10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in the service department
Jul 31, 2025 -

Sierra Honda responded

Helen, we appreciate your 5 stars for Billy! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

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