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Sierra Honda - Service Center

Monrovia, CA

4.8
1,072 Reviews
Call Service Center (626) 408-8397

1,072 Reviews of Sierra Honda - Service Center

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June 09, 2025

My husband and I have bought our Hondas from Sierra Honda over the past 20 years, and we have worked superbly with Kevin Eng during that time. We're thankful he remains a part of this company; his service t More

by clambert4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2025

It was a very pleasant experience. The agent who helped me was very friendly and efficient. Coffee was nice. More

by debrobbins59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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June 07, 2025

Awesome work with the service and location was clean. The overall sealer does a good job of informing its clients z More

by AUGUTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2025

Yessi, was very thorough. She explained the processes well. Communication was on point. I was happy to be in and out with in 2hours. More

by SAICOROZCO80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi in service
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June 06, 2025

Quick and efficient! Kevin always provides the best customer service and explains everything throughout the whole process. More

by m_cardenas53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Sierra Honda responded

Thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he has provided for you. We look forward to your next visit!

June 05, 2025

Everyone is so helpful and kind. Kevin has helped me for many years and he goes above and beyond. Honda has such great quality people. More

by lewispatrice221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Sierra Honda responded

Lewis, we truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

June 05, 2025

Kevin is thorough and efficient. I’ve been using Sierra Honda Service for more than 10 years, and Kevin has been a part of that great experience! More

by Mario Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Sierra Honda responded

Mario, thanks for taking a moment to share positive and encouraging feedback with us on Kevin! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come.

June 04, 2025

This dealership used to have reasonable prices. Now the prices have gone up a lot, and also they forcibly upsell a lot of services. If you are servicing your vehicle, watch out for vehicle code re More

by ns
Recommend Dealer
No
Employees Worked With
Billy Tam
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Jun 04, 2025 -

Sierra Honda responded

We're sorry the value of the service our team provided did not meet your expectations when it comes to pricing. We continuously re-evaluate to be in-line with the local market, while also providing the high quality service Honda customers expect. If you'd like to discuss any of your concerns, I'd be happy to help. Please feel free to contact me directly. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

June 04, 2025

Friendly service and easy to get an appointment. Car repair was done within the time estimate. More

by mmmsdgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 04, 2025 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next appointment.

June 03, 2025

Always great customer service. I never feel rushed and things are explained in a way I understand More

by MPBANUELOS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Sierra Honda responded

We're really pleased the Sierra Honda team continues to earn your confidence and trust with their diligence, transparency, and support. Thank you for your positively glowing feedback!

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