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Sierra Honda

Monrovia, CA

4.8
2,036 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,036 reviews

April 01, 2025

Tom was very helpful and gave us a great deal with our new Honda CrRV Hybrid Sports. Excellent customer service. More

by KENNETH_AVISA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

No one there returns phone calls. My understanding they are waiting for a part on my 2025 Accord. Twice I was no able to make ar answer my phone in my car. I have called left messages More

by TERESA.PIMENTEL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angle Garcia
Apr 01, 2025 -

Sierra Honda responded

Teresa, thank you for your feedback. We do apologize for not being able to return every call but we want to assure you that our service team will certainly be contacting you when the part we're awaiting has arrived. We're looking forward to getting this resolved for you, and if I may answer any questions for you in the meantime, feel free to contact me directly. John H. Howard III jhoward@sierracars.com 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

March 31, 2025

Billy was extremely helpful and honest. They had my car ready in a timely manner More

by rose.smalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
March 31, 2025

Chris was amazing he help me understand the process of buying a new car. Very good customer service skills. Made me fell right at home. Thank you . More

by RUIZALISHA81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Helpful and pleasant experience. Our time there was a little longer due to how busy it was, nonetheless, the process was smooth More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

The salesmen in this dealership are dishonest. I had the worst buying experience. At the beginning, they said that they don't want to go back and forth with the degotiatons which was exactly what More

by rodel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Redd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Prosper Umudu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Sierra Honda responded

Rodel, I'm so sorry your buying experience was a bumpy one. If you would like to discuss any of this with me, or if you have any questions I can answer for you, please get in touch at your convenience. I would be more than happy to have that conversation with you. Thanks for bringing all of this to my attention. Armando Valdez General Sales Manager Sierra Honda avaldez@sierracars.com

March 30, 2025

Great service. Adrian worked with me via email and text throughout the day so that I was only at the dealership about an hour before I was driving away in my new ca More

by katielder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Sierra Honda responded

Congratulations on your new car, Katie! We're thrilled you enjoyed a pleasant and supportive buying experience with Adrian, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Honda.

March 30, 2025

It was a good experience, took a little longer than they told me it would. But at least they fixed all the recalls on my car. They were nice. It was fine. Next time I’ll take them up on their uber offer hom More

by rrodriguez7687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Angel.
Mar 31, 2025 -

Sierra Honda responded

We're glad your vehicle's recalls were handled with great care by the Sierra Honda service team, and we sincerely appreciate your patience during the work. Please come see us again some day!

March 30, 2025

Great experience. Everyone was super helpful and courteous. Saul and Edgar helped my transition from lease to buy effortlessly More

by RUBES1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Sierra Honda responded

Thanks for letting us know Saul and Edgar provided you with an accommodating and informative dealership visit. Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Sierra Honda!

March 30, 2025

Amazing experience! Yeri helped us out and we drove off with a new car. Probably the best experience I have had at a car dealership. I highly recommend Sierra Honda. More

by CMMILLER144
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeri Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Sierra Honda responded

We're thrilled you enjoyed a satisfying and smooth dealership experience with Yeri! Thank you for taking a moment to share the highlights. We wish you all the best in your new car, from the entire team at Sierra Honda.

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