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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
686 Reviews
Call Service Center (626) 415-0972

686 Reviews of Sierra Chevrolet of Monrovia - Service Center

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August 29, 2023

Service was fast and easy I was in and out. Tanya Ruiz was very helpful More

by Emilyyyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your positive feedback, Emily! We're glad Tanya did everything she could to be informative and make sure your visit was convenient. Thanks for choosing Sierra Chevrolet for your automotive needs!

August 28, 2023

It was so sad that my car had a flat tire in the evening. There was no auto shop open at that time. And I had to tow my car to the dealership. I was worried about the price of changing a tire. But Jeremy was More

by Junyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Report | Print
Aug 28, 2023 -

Sierra Chevrolet of Monrovia responded

Junyi, we're sincerely honored by your positive feedback on Jeremy! We're pleased his advocacy and diligence helped make the situation with your flat tire a little less stressful. Best wishes for safe travels until we see you again!

August 27, 2023

On time, informed what was happening and explained. .great service..good waiting area and coffee.. More

by cesarogaz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the thoughtful review! Your complete satisfaction is the reason behind everything we do, so we're glad our team took the time to ensure your visit with us was accommodating and comfy. We wish you pleasant travels until we meet again!

August 26, 2023

Nice people helping you, great waiting area, and like the text messages letting me know the truck is ready. More

by rohernandez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for the 5-star review! We truly appreciate your business as well as your kind feedback on our service department. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs. It is always our pleasure to be of service to you!

August 24, 2023

Requested an oil change and service was completed within 1.5 hours. Thanks for everything. More

by ilovebutterflys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to let us know how satisfied you were with this visit! We're pleased your Chevy's services were completed in a timely manner. We hope to make your next visit just as convenient!

August 24, 2023

The issue was not fixed. I was informed by my service as advisor that the lack of communication and excessive time to respond is customary within the car industry. Furthermor More

by ROBERTOSOLIS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2023

I had an excellent experience due to Marvin’s taking care of all the details for my tire replacement. More

by DICDOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Report | Print
Aug 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to share a 5-star review of your experience at Sierra Chevrolet! We're glad you enjoyed working with Marvin. Please don't hesitate to call the next time we may assist you with anything. It's always our pleasure!

August 23, 2023

Jeremy was great! Checked me in for my appointment, and let me know when it would be ready. Also scheduled me a ride home and back so I didn’t have to wait there. More

by CARISSA.M.MELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Aug 24, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Carissa! Thank you for taking a moment to recognize Jeremy's excellence by sharing your thoughtful review! We're pleased Jeremy's efforts made this a very convenient experience. Safe travels until we may be of service to you again!

August 19, 2023

Marvin was great to work with. He took care of all of the details and I was very satisfied. More

by DICDOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Report | Print
Aug 21, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to share a 5-star review of your experience at Sierra Chevrolet! We're glad you enjoyed working with Marvin. Please don't hesitate to call the next time we may assist you with anything. It's always our pleasure!

August 18, 2023

Knowledgeable and friendly agent, keep me posted during the process and good follow up with me. More

by HOLLYQQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Holly! Thanks so much for your 5-star review of our service team. We're pleased they handled your visit with great care and responsive communication. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

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