Shults Hyundai

rude service Truck was dirty inside and out ,sticky glue stuff in several places didn't bother cleaning them off, scratch on right fender tryed to buff by hand di Truck was dirty inside and out ,sticky glue stuff in several places didn't bother cleaning them off, scratch on right fender tryed to buff by hand didn't work gave a bad attude when pointing thing out. I have bought several vehicles from shults and this is the worst. More

Oil change Very clean reception area and friendly and business like personnel. Oil change and filter for my Nissan. Was in a hurry to get to work front desk able Very clean reception area and friendly and business like personnel. Oil change and filter for my Nissan. Was in a hurry to get to work front desk able to complete paperwork and take payment in a timely fashion More

Service Amazing customer service! Rick and his team went above and beyond my expectations and did a great job with my vehicle! Will be a returning customer Amazing customer service! Rick and his team went above and beyond my expectations and did a great job with my vehicle! Will be a returning customer More

Friendly, helpful, explanatory Everyone was very helpful when it came to understanding everything that I asked to be explained. Rescheduled part of my recall so I could be out on t Everyone was very helpful when it came to understanding everything that I asked to be explained. Rescheduled part of my recall so I could be out on time. More

Amazing Service Walked right in and was greeted by a friendly associate. Took my vehicle promptly for an inspection. The inspection was completed quickly. I would hig Walked right in and was greeted by a friendly associate. Took my vehicle promptly for an inspection. The inspection was completed quickly. I would highly recommend this service department!!! More

Very Satisfying Service Friendly greeting at the door with punctual service. Vehicle was serviced in a clean and timely manner. Everything was in order when we returned for Friendly greeting at the door with punctual service. Vehicle was serviced in a clean and timely manner. Everything was in order when we returned for pickup. More

Service rep Paul was courteous and professional. Not so hap Not so happy that it took days to figure out what was wrong with my car. I do appreciate the loaner provided for the weekend. I’m happy back in my car Not so happy that it took days to figure out what was wrong with my car. I do appreciate the loaner provided for the weekend. I’m happy back in my car and it’s running great. Happy ending after all. More

Needed to get a new secondary battery for my hybrid 2012 Son Nice helpful staff. They are trying to get info on the fuel reimbursement program for me but to no avail. I hope this gets rectified shortly as it h Nice helpful staff. They are trying to get info on the fuel reimbursement program for me but to no avail. I hope this gets rectified shortly as it has been a couple of weeks already. I have called the dealership and spoken to Paul, but he has not gotten any satisfaction from Hyundai MPG who have said my VIN is not 1 that is honored in the Fuel Reimbursement Program. However, I have a letter which arrived shortly after purchasing my 2012 Sonata Hybrid stating that the mpg reported to me when I bought my hybrid was in error due to "errors in our test procedures." Paul knows about this letter as I read it to him. I was sent an invitation years ago to join the class action suit, which I did , but it's taking forever to conclude so that is why I'm finally looking to the Fuel Reimbursement Program for compensation instead. I am registered in it but have only requested a reimbursement estimate, I have never actually requested a reimbursement so therefore have never received any monetary compensation for Hyundai's error in reporting my vehicles mpg. The letter and my invitation to join the class action suit should provide enough evidence that I am in the Fuel Reimbursement Program, however, Hyundai must feel I need more...? More

Sonata The whole experience was smooth and efficient from start to finish. The price was within my parameters and Mike was more than accommodating throughout The whole experience was smooth and efficient from start to finish. The price was within my parameters and Mike was more than accommodating throughout the entire process. Thanks for all your help More

Great service From the time I scheduled the appointment to the time I actually took my car in, the staff were very friendly and understanding of my needs. They took From the time I scheduled the appointment to the time I actually took my car in, the staff were very friendly and understanding of my needs. They took the time to diagnose my car and do the recall. Checkout was easy and they are the only auto shop I trust with my car. More