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Shottenkirk Toyota Granbury - Service Center
Granbury, TX
1,628 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,628 Reviews of Shottenkirk Toyota Granbury - Service Center
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April 17, 2020
Routine Maintenance Service was relatively quick. Waiting room is clean and pleasant. Service provider was informative, friendly, and extremely professional. Purchased Service was relatively quick. Waiting room is clean and pleasant. Service provider was informative, friendly, and extremely professional. Purchased my car here, and like this dealership. More
by KJGRAGERT
Verified CustomerEmployees Worked With
Hunter Poimbeauf
April 16, 2020
Easy and as Expected. As expected service and they washed my car. I bring all my cars here. The service writers are attentive and Kim is the best parts person in the busine As expected service and they washed my car. I bring all my cars here. The service writers are attentive and Kim is the best parts person in the business. Kim can get parts for any vehicle so no need to make extra trips if you want to pick up parts for another car More
by J_LGN82
April 16, 2020
Been there since you opened We have been customers at this Toyota dealership since they opened. They have always had excellent service personnel and technicians. Keep up the gr We have been customers at this Toyota dealership since they opened. They have always had excellent service personnel and technicians. Keep up the great work. Looking forward to coming back when my vehicle needs service. More
by MJTANDY01
April 09, 2020
2014 Corola maintenance You guys inspected my wife's car, rotated the tires and changed wiper blades. The wiper blade charge was out of sight. $20.00 per wiper blade ($40.0 You guys inspected my wife's car, rotated the tires and changed wiper blades. The wiper blade charge was out of sight. $20.00 per wiper blade ($40.00) plus $9.00 to install. What a rip off, especially when Auto Zone is approximately less than half that price and they will install wiper blades free. Never again. More
by KSTRANGE0306
Employees Worked With
April 09, 2020
Professional and proficient The service department performed the recall on my airbags as well as the state inspection. They handled the transaction professionally. While I expect The service department performed the recall on my airbags as well as the state inspection. They handled the transaction professionally. While I expect the prices at the dealership to be slightly higher for parts, I felt the cost for wiper blades and a light bulb was somewhat excessive. Tire rotation, state inspection, wiper blades, one light bulb with labor added up to just over $90. Due to the current social distancing situation, I needed to have all this done in one place and realize I paid for the convenience. I do very much appreciate the professional attitude of the staff and the service they offered. More
by WSTRANGE0306
Employees Worked With
Melissa
April 09, 2020
Avalon Light repair. Service was fast and appears to have been done well. Light replaced front left. Pleasant and helpful staff. Only complaint is the car wash given. Back Service was fast and appears to have been done well. Light replaced front left. Pleasant and helpful staff. Only complaint is the car wash given. Back of the car was barely touched. We didn't notice it till we got home. Should have been picked up by the staff before we were called. Don't want to take it back up due to COVID 19 concerns. More
by FRITZJOE
Employees Worked With
Michelle ....
April 08, 2020
professional Overall good experience. Staff friendly and knowledgeable. Always smiling faces to greet me and quick to address the service needs of my truck. I will Overall good experience. Staff friendly and knowledgeable. Always smiling faces to greet me and quick to address the service needs of my truck. I will be back. More
by PETE30
April 08, 2020
Everything I needed was taken care of promptly. Oil was changed and the service girl let me know it had been a while since I rotated the tires changed and the service girl let me know it had been a while since I rotated the tires More
by EMUECK
Employees Worked With
April 08, 2020
Super nice and friendly staff! Our car service was well explained to us and done quickly. The facilities are always super clean. Thanks You Toyota 😊 explained to us and done quickly. The facilities are always super clean. Thanks You Toyota 😊 More
by RSGMCD
Employees Worked With
Melissa in Service Dept. ??????????
April 06, 2020
Great visit The only complaint we ever have is that everyone forgets to check that I have a service warranty that is suppose to cover 100%. This is to be inspect The only complaint we ever have is that everyone forgets to check that I have a service warranty that is suppose to cover 100%. This is to be inspected. There was an air filter that should have been replaced on the last service and was not. You crew oops then and they oops this time because no one ever checks my warranty again. More
by RAHUN50
Employees Worked With
Hunter Poimbeauf
