Shottenkirk Toyota Granbury - Service Center

Replaced front bumper which was damaged in a parking lot When I brought the car in for an estimate everything was handled very professionally and the estimate was very reasonable. We brought the car in at t When I brought the car in for an estimate everything was handled very professionally and the estimate was very reasonable. We brought the car in at the designated date and the job was done in a couple of days and was perfectly completed. All service personnel were extremely courteous and very professional. More

Garland was great! Took care of all that I needed and even vacuumed out our vehicle even though I didn’t ask. So awesome, made for a great experience even vacuumed out our vehicle even though I didn’t ask. So awesome, made for a great experience More

Always great service Called at 9:00. Got an appointment for 11:30. Was told it would take about an hour. Got there 10 minutes early. Drove away 50 minutes later. Who could Called at 9:00. Got an appointment for 11:30. Was told it would take about an hour. Got there 10 minutes early. Drove away 50 minutes later. Who could ask for more?! More

Y'all gave me a free deluxe car wash for my birthday. Got the car back and it looked great !! Thanks I will start doing this more often. Also everyone there has always been very nice. the car back and it looked great !! Thanks I will start doing this more often. Also everyone there has always been very nice. More

Diagnostic test on my 2018 Prius My check engine light was on. They found out it was only that we did not secure our gas cap. Then I had a cabin filter replaced. Fast and easy serv My check engine light was on. They found out it was only that we did not secure our gas cap. Then I had a cabin filter replaced. Fast and easy service. I'm glad I got it done. Now no worries. Thank you! More

I had a rav4 that got damaged when it took it by the shop. Was so mad I traded for a Corolla in December 2018 and took a screwing. I still have it just over 10.000 miles hardly drive it. Was talking to+ shop. Was so mad I traded for a Corolla in December 2018 and took a screwing. I still have it just over 10.000 miles hardly drive it. Was talking to+denise bone about trading it when the virus stuff started. Now I got a recall on it, and need to call in for that stuff. More

Garland and Melissa are always looking out for my best interest while providing excellent customer service. These two ladies are my goto for any of my service dept needs. interest while providing excellent customer service. These two ladies are my goto for any of my service dept needs. More

I am confident that my vehicle will be taken care of when Melissa Cates is my service writer. She has been with Toyota in Granbury for several years. She is very knowledgeable. It’s awesome to walk into a de Melissa Cates is my service writer. She has been with Toyota in Granbury for several years. She is very knowledgeable. It’s awesome to walk into a dealership - see a familiar face - and be treated as a valued customer and be treated like family. More

Very friendly, courteous and knowledgeable. In and out in no time. Dealership has obviously taken measures to help prevent the spread of Covid19. Everyone should feel safe visiting. in no time. Dealership has obviously taken measures to help prevent the spread of Covid19. Everyone should feel safe visiting. More

Tires were rotated; one isn’t balanced correctly- steering wheel shakes-drives rough. Person who pulled truck up for delivery didn’t wipe it down as promised steering wheel shakes-drives rough. Person who pulled truck up for delivery didn’t wipe it down as promised More