Shottenkirk Toyota Granbury

Keith and Denise were very friendly and helpful sales associates. Chad was honest and fair and made a good deal with me for the used car. Eddie was good to complete the paerwork efficiently and at my con associates. Chad was honest and fair and made a good deal with me for the used car. Eddie was good to complete the paerwork efficiently and at my convenience. They are a great team and I will recommend them to my friends and business associates without hesitation! More

Have been to this dealership several times for parts and service. They have always been very friendly and willing to help. When my wife and I were considering a down sizing in vehicles, our sales guy, Eddie service. They have always been very friendly and willing to help. When my wife and I were considering a down sizing in vehicles, our sales guy, Eddie, was very patient with us as we looked at different vehicles. When we decided on a Prius, we told him we would have to wait a day to pick it up because we have a large item to pick up out of town and we did not believe it would fit. Eddie asked us to go ahead and stop by the dealership and gave us a truck to use for the night. The over all experience was great and we will be back if we are ever in the market for another vehicle. More

Denise called me at home and also sent emails to help me replace a used vehicle that had been totaled in a recent accident. She was friendly, helpful, but not pushy. I enjoyed working with her. She hunte replace a used vehicle that had been totaled in a recent accident. She was friendly, helpful, but not pushy. I enjoyed working with her. She hunted some vehicles for me and then located one I found online. when I came to test drive it she had it waiting by the door. Since it was a used Ford, she even took it to the Ford dealership to have an extra key made at no cost to me. I think she went beyond expectations, too, as we got in to drive off after the sale when she said she had the gas tank filled up, too!! Thanks, Denise for extra special service. I was still a little in shock from the accident, and Denise made buying a replacement car easy. I am extremely happy with my used car purchase. It looks, smells, and drives like brand new. More

Great service, great staff, overall the best experience I have ever had buying a new car. I went in with what I wanted in mind, they were helpful in locating the vehicle and making sure that I had a very pos have ever had buying a new car. I went in with what I wanted in mind, they were helpful in locating the vehicle and making sure that I had a very positive experience with all aspects of thier dealership. More

Had to be the best dealership experience I have ever had in all my 40 years! I would be hard pressed to go anywhere else in the future! I love my new Rav4!!!! Matt was awesome to work with (he needs a rais in all my 40 years! I would be hard pressed to go anywhere else in the future! I love my new Rav4!!!! Matt was awesome to work with (he needs a raise)!!!! Chad was great to get my loan approved! Eddie was very professional to close the deal! I am very satisfied! More

Denise was very responsive to calls and inquiries. She provided me with the answers I needed without giving me more than I needed or wanted. I had a small window to complete the transaction due to other provided me with the answers I needed without giving me more than I needed or wanted. I had a small window to complete the transaction due to other appts, and Denise made it all happen. It was early in the morning, but she got everything together quickly with very little advanced notice. She represents the dealership very well. If I need to buy another car, I will definitely look at Jerry Durant Toyota, and I will ask for Denise. More

1.very refreshing in that they tried to determine what we were and were not interested in as far as options, color, etc.,rather than trying to sell us what they showed us or what they had on the lot. we knew were and were not interested in as far as options, color, etc.,rather than trying to sell us what they showed us or what they had on the lot. we knew we wanted a tundra. they found almost the exact truck including color that we wanted at another dealership and obtained it for us, even though they had to go half way across the state. 2. they were very friendly and personable. 3. there was a noticable lack of b.s. and treating you as if you didn't have a clue about a vehicle or buying one. don't get me wrong, there was some, but not much. 4. they negotiated a very good price. 5. most importantly, since the truck had to brought in, we closed the deal then and picked up the truck the next week and it did not have the tires we agreed on. they showed great integrity in the way they handled that by obtaining the correct tires and swapping them out. 6. it was a very pleasant experience in buying a vehicle and i have no qualms about recommending their dealership. sincerely jb abilene,tx More

The time i spent looking for a truck took alot of my time untill i found Jerry Durant toyota in grandbury. Many delerships i went to simply dint give me the time of day or really seem to care if i bought a t untill i found Jerry Durant toyota in grandbury. Many delerships i went to simply dint give me the time of day or really seem to care if i bought a truck from them or not. The sales person and everone at Jerrys took the time to help me with all my questions and fought hard to get me approved for the truck of my dreams. Hats off to Denise and Eddy for makeing my goal of owning a truck a reality!! Sincerely Richard H. More

I had a wonderful, timely experience with the purchase of my new Toyota Tundra with my exact specifications. With the little free time I have, I told them want I wanted and they found my truck and was willin my new Toyota Tundra with my exact specifications. With the little free time I have, I told them want I wanted and they found my truck and was willing even to deliver it to my home. Thanks Matt and Keith. Heather Robertson More

Denise and Chad were very friendly and helpful. Also Denise and Chad were very friendly and helpful. Also they were extraordinarily accommodating. When I discovered I had no check on me, Chad allo Denise and Chad were very friendly and helpful. Also they were extraordinarily accommodating. When I discovered I had no check on me, Chad allowed me to put the down payment on my credit card. He found ways to make the price what I needed it to be. I was even allowed to take the car to my mechanic some 45 minutes away to check it over for me. After the car was made ready, Denise even offered to deliver the car to me to ease the pick up situation. It was so worth my drive out of the metroplex to trade with them. I did not get put in a room and be forced to wait for manager approval of my offer. It was all straightforward and quickly dealt. It was the way all car transactions should go. I felt honored and not badly treated as at too many other dealerships. Also, the building was new and quite nice and comfortable for my elderly mother to wait for me. More