Shottenkirk Toyota Granbury

They are very attentive and always listen to you about your problem. They.work hard to get the work done in the time they specified. your problem. They.work hard to get the work done in the time they specified. More

Amazing and quick service, always friendly and super helpful. Love the explained details about the service provided. Alex Rodriguez is always the best. helpful. Love the explained details about the service provided. Alex Rodriguez is always the best. More

My service went very smoothly. They applied a coupon for my oil change and tire rotation without my asking. Paid less than going to a quick change oil place. Everyone was very frie They applied a coupon for my oil change and tire rotation without my asking. Paid less than going to a quick change oil place. Everyone was very friendly and helpful. More

Great place to purchase a vehicle Hayden and Alan went over and beyond to get us in the vehicle we wanted. over and beyond to get us in the vehicle we wanted. More

Very professional! On time! Answered all my questions! Nice and clean waiting area! Highly recommend! On time! Answered all my questions! Nice and clean waiting area! Highly recommend! More

The internet process was deceitful and ruined an experience that should have been fun and easy. We walked in with cash believing a car was available, and it was not. However our salesperson Gage c experience that should have been fun and easy. We walked in with cash believing a car was available, and it was not. However our salesperson Gage calmed us down and because of him we ordered a car and he made the sale. Without him, we would have left immediately! More

I wasted my time and gas not once but twice. I found a car in my budget, I gave them the go ahead to pull credit on both my husband and I. I sat there for two hours, granted they where busy. I l I found a car in my budget, I gave them the go ahead to pull credit on both my husband and I. I sat there for two hours, granted they where busy. I let them know I had to go. As I attempt to walk out the salesman chases me down and states they can get me in that car for sure for zero down and a very low payment. I said do you mean you think you can or know you can as in you have a bank approval. I do have bad credit which is not their fault but he assured me it was approved I just needed to come back and sign with my husband. I left went home and came back with my husband we sat for 30 minutes for them to come tell me they needed a large down payment. I told the salesman that I was not happy that he lied he said he never told me it was approved. THAT WAS A BOLD FACE LIE. I do not blame the salesman. I blame the finance and sales managers that told him what to say and what to do to get us to come back in. I know he didn’t mean to lie… I have heard horrible things about all Shottenkirk locations and after today I believe word of mouth is very accurate!!!!! More

Hatty was excellent. She worked everything over the phone with us. Branson was good also, young She worked everything over the phone with us. Branson was good also, young More

We have traded and had our vehicles serviced at this location for years. Friendly capable staff. location for years. Friendly capable staff. More

Very friendly and efficient Courteous, easy going. Relaxed environment Overall experience was excellent Everything was done quickly and smoothly Relaxed environment Overall experience was excellent Everything was done quickly and smoothly More