Shottenkirk Hyundai Rome - Service Center

The service was excellent. Cheryl was very helpful and professional when I called to schedule. Jamie made sure to get me Checked in quickly. I would highly recommend Shottenkir Cheryl was very helpful and professional when I called to schedule. Jamie made sure to get me Checked in quickly. I would highly recommend Shottenkirk to my friends and family. More

Nice guys to deal with and fast turnaround time. They went above and beyond to take care of my needs. Will be back and highly recommend!!! They went above and beyond to take care of my needs. Will be back and highly recommend!!! More

I had an appointment waited 1hr but they couldn’t find the part which was a recalled item on the vehicle. They said, we can get the part in one day. I will call you when I have the part in my hand. I have the part which was a recalled item on the vehicle. They said, we can get the part in one day. I will call you when I have the part in my hand. I haven’t heard from the dealership. More

They kept good communication and got my car fixed much faster than anticipated. Very professional and helpful. faster than anticipated. Very professional and helpful. More

They are very nice but they had my car for 7 days for diagnosis and repair diagnosis and repair More

I have a 2013 Dodge Challenger and I have been using you guys for the past few years for my service because yall take good care of my vehicle I trust everything you do for me and my vehicle thank you guys for the past few years for my service because yall take good care of my vehicle I trust everything you do for me and my vehicle thank you More

Jamie said he would call me about my dash he didnt. .. I called to speak with him he didn't even have the guts to come to the phone when I called and ask for him. He was supposed to be checking with man .. I called to speak with him he didn't even have the guts to come to the phone when I called and ask for him. He was supposed to be checking with management about a situation with my car.. poor customer service. Won't be back. More

Had some problems and they fit me in and got my problem fixed very quickly. Super nice, too! Will definitely be back. fixed very quickly. Super nice, too! Will definitely be back. More

Jamie in the service department was outstanding going over and beyond to make sure customer satisfaction was the main priority! We will continue to choose Rome Shottenkirk for all of our Hyundai needs. over and beyond to make sure customer satisfaction was the main priority! We will continue to choose Rome Shottenkirk for all of our Hyundai needs. More

Very helpful team members! I appreciated the support from the staff and the way they listened. Just a regular checkup but I’ll keep coming back because even after the free serv I appreciated the support from the staff and the way they listened. Just a regular checkup but I’ll keep coming back because even after the free services runout because they’re so helpful! More