Shottenkirk Hyundai Rome - Service Center

Great customer service! My oil change was completed in under an hour which was great! My oil change was completed in under an hour which was great! More

They go out of their way to understand your vehicle and situation, and adresss the pertinent issues in a fair, honest, and timely manner. They are very friendly situation, and adresss the pertinent issues in a fair, honest, and timely manner. They are very friendly More

Good working people they try doing what I need done I like the people y’all got working like the people y’all got working More

Always a pleasure doing business with you guys , thanks for all you do for us for all you do for us More

They took me in right away were very courteous and accommodating. Waiting area was inviting and thoroughly stocked with refreshments accommodating. Waiting area was inviting and thoroughly stocked with refreshments More

Dealership use to be Heritage since change over many improvements have been made. I use service dept and so far spot on. improvements have been made. I use service dept and so far spot on. More

As usual, prices are very high. You would get more customers for maintenance and purchasing with more competitive maintenance pricing. You would get more customers for maintenance and purchasing with more competitive maintenance pricing. More

As a whole, I like Shottenkirk, however, the Service department has some issues. Several times I have called beforehand to ask if I could come in for a service and they tell me yes over the phone. But w department has some issues. Several times I have called beforehand to ask if I could come in for a service and they tell me yes over the phone. But when I get there only like 15 minutes after the call, they tell me they’re too busy and come back on another day. Also, this last time I got service, the interior of my car was dirty and they had to take my car back and clean it. And I believe some items were stolen from my car More

Pleasant ,on time. , Manners, Clean this more than 15 words This is very frustrating unlike my service , Manners, Clean this more than 15 words This is very frustrating unlike my service More

I like the way they get you in and serviced. very timely and a nice place to wait.. They are always pleasant and professional.. very timely and a nice place to wait.. They are always pleasant and professional.. More