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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
301 Reviews

301 Reviews of Shottenkirk Hyundai Rome - Service Center

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February 25, 2024

Everything was quick and done correctly! Waiting room was spacious and inviting. The employees were all nice, respectful, and attentive. More

by Mar 10
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
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Feb 26, 2024 -

Shottenkirk Hyundai Rome responded

Mar, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 24, 2024

David (Service Manager) was very professional and did an amazing job taking care of my problem. He provided the best customer service that I have had at a car dealership in many years. More

by jerry.trammell
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 26, 2024 -

Shottenkirk Hyundai Rome responded

jerry, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 24, 2024

They were very professional & checked my vehicle for any problem of a minor oil leak around the oil filter More

by SHORTDAWG1943
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 26, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 23, 2024

Friendly and fast service. I will come back in the future. I would recommend them. More

by MSCOTT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Feb 26, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 15, 2024

Good service. Fast service. Reliable Always a good experience when I visit the dealership, they're willing to help with even the most minor problem More

by TATYANA.ETCHISON
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 16, 2024 -

Shottenkirk Hyundai Rome responded

TATYANA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 14, 2024

Excellent customer service all the way around Great communication answered all my questions Will use them again More

by kimberlymcguiness
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 15, 2024 -

Shottenkirk Hyundai Rome responded

kimberly, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 12, 2024

In and out no problems I hate pricing is higher but that's everything now days dealership good to deal with More

by lindaj2
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 13, 2024 -

Shottenkirk Hyundai Rome responded

linda, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

February 12, 2024

I did not meant to rate 1 for David. I don't know a David. The experience was great as always. More

by ADJUA.GLENN
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Jul 06, 2024 -

Shottenkirk Hyundai Rome responded

GLENN, thank you for sharing your experience with us. We appreciate your feedback!

February 10, 2024

Unhelpful, was told the Error code that was reading was not the true code and was going to cost another $1500, on top of the original $1700 that I had already paid and was told that the issues was resolved More

by DKHIGHTOWER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

February 07, 2024

Showed up at my appointment at a bag of popcorn and a coke my car was done I paid my bill Dave did an excellent job More

by INDYROB500
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 08, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

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