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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.6
424 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 424 reviews

June 02, 2025

What a pleasant buying experience . Seth started it out on Friday and then handed off to kam who did an amazing job. Keith made a great offer and miles the finance manager closed the de More

by terrykisor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Tuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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Jun 03, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

May 31, 2025

I alway have a quick and easy time when I get my vehicle serviced. Very pleasant employees! I see a big improvement since becoming Shottenkirk! More

by Christinecarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah was a pleasure to deal with today.
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Jun 03, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 31, 2025

Caleb was so helpful and professional, he went out of his way to accommodate all my needs and concerns, definitely recommending him to friends and family! More

by azacharie2013
Recommend Dealer
Yes
Employees Worked With
Caleb Fill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

May 28, 2025

Prompt, cordial and great service, wait time to complete needs within an hour. Will continue to service my car as this dealership. Jamie was awesome More

by flipper418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

flipper418 responded

Prompt, cordial and great service, wait time to complete needs within an hour. Will continue to service my car as this dealership, Jamie was awesome 👌

Jun 03, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

May 27, 2025

From conception to delivery of my delivery the service i received was superb! Thank you More

by mikecruz1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Tuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Helms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristyn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gracie ( Inventory Control )
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Jun 03, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

May 23, 2025

I have always been very satisfied with the quality of service,I have recieved from this dealership. More

by Spartangirl61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2024

Was very happy with our person whom we worked with. Alex very personable and not pushy. The paperwork process however, takes way too long. More

by LOUISEBURGESS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex, sales
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Nov 21, 2024 -

Shottenkirk Hyundai Rome responded

LOUISE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

November 15, 2024

I got the car but too stressful and took too long. It didn't have to be. More

by PATE96849
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

November 13, 2024

Excellent customer service experience with the office and service staff! Very friendly and knowledgeable staff members. More

by lena.natale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
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Nov 14, 2024 -

Shottenkirk Hyundai Rome responded

Natale, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

November 12, 2024

Dealership tells you they will call you back. They never do. Been waiting 5 days now for a call back. Bought a car from them they couldn’t care less to talk to you after purchase or help you out More

by Mgreve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Nov 13, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

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