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Shottenkirk Honda of Davis - Service Center

Davis, CA

4.7
534 Reviews

534 Reviews of Shottenkirk Honda of Davis - Service Center

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March 22, 2024

Tom Edwards and Steve Lee are professional, knowledgeable and don't cut corners. I trusted Steve's recommendation regarding a possible fix of the issue and I have driven over 1000 miles since the repair and More

by GDOANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lee
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Mar 22, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 20, 2024

I thought that the staff was friendly and also helpful during my appointment that day More

by TIFFANYH82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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Mar 21, 2024 -

Shottenkirk Honda of Davis responded

TIFFANY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

March 19, 2024

Very helpful customer service. The process was made simple and easy for me to understand and take the next steps to get my car fixed. More

by CSLUCA375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker E Holmes
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Mar 20, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 18, 2024

I worked with Jennifer and she is very good in explaining everything. I will give her high grade. More

by AMANSOUBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

March 17, 2024

Very good. Had car ready and clean. Good communication as well. Service guy was polite. More

by LUNDRYAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Asport
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Andradez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

March 17, 2024

Christian was phenomenal. Very thorough and informative. Wonderful customer service and great communication regarding my vehicle. More

by EPONOFRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Mar 18, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 16, 2024

Quick service; friendly, helpful staff, car returned clean inside and out. We were well satisfied. More

by MELVOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

March 16, 2024

They were quick at changing the oil they offered coffee and were very professional. Good job. More

by patricia.casias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sagar Sigdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Asport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anjali Deol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Andradez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jardine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandeep Hansi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Goss-Torres
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Mar 18, 2024 -

Shottenkirk Honda of Davis responded

patricia, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 15, 2024

Jennifer and Tom are the best in service. They have taken care of all my Honda's for many years!! Thank You!! More

by LBESSEGHINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jennifer
Report | Print
Mar 17, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

March 14, 2024

Customer service was great! Tom Edwards in service dept is great. Knows what he is doing and very helpful . Old school service! More

by MARTINEZ_HD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Shottenkirk Honda of Davis responded

MARTINEZ, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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