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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 29, 2024

Received a welcome and help immediately. Everyone was friendly and helpful. The coffee and snacks are a great bonus to have offered. More

by bradreynolds1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Sep 29, 2024 -

Shottenkirk Honda of Cartersville responded

Brad, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 29, 2024

I arrived for my first oil change, this was a great experience. I was waiting for my car to be finished. Was not a very much weight at all. I forgot to tell them that I needed a tire rotation, but they More

by DMURPHY62462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 28, 2024

My experience with service this time was excellent. From the time I drove into the bay until my car was delivered to me after the service was completed was exceptional. The staff was courteous and co More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Shottenkirk Honda of Cartersville responded

Kathy, Thank you for your business and this review. We're happy to hear Terry, Richie, and our service were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2024

Kevin facilitated a great service experience. He greeted me in the service bay, assessed my needs and had my visit going fast! He set the foundation for another excellent experience. This Serv More

by RICKMAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily,
Sep 29, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin, Tyler, and our team met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 28, 2024

Great service from jordan got it all done very nice staff thank you so much More

by JBOCEPHUS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Jordan was able to help, and we hope to see you again!

September 28, 2024

Jordan always rates five stars. Shottenkirk has taken excellent care of my car, and everyone I have dealt with has been knowledgeable and courteous. I recommend this dealership to More

by LOUISELEACHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Louise! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

September 27, 2024

Kevin has been awesome! ! I've had my Honda worked on several times trying to correct a steering issue after a recalled part was replaced. After several other parts and tri More

by HOLLOWAYTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Tony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kevin here at Shottenkirk Honda of Cartersville.

September 27, 2024

Every one is always friendly and all my questions get answered. And it's close. More

by NANASBABIES03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

September 27, 2024

Shottenkirk Honda of Cartersville is very fortunate to have Kevin Etters. He was my service person for many years at a previous dealership and I was so happy to find him at your dealership. He is always More

by BETTYJHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Betty. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 27, 2024

Great service nice staff. Was quick on getting my car fixed. Terry was awesome at providing information about my vehicle More

by EVANHAMMONDS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Evan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville!

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