Shottenkirk Honda of Cartersville - Service Center

Very good staff and polite people. I really liked my experience with this dealer in Cartersville. I would say this is the best in all Georgia I really liked my experience with this dealer in Cartersville. I would say this is the best in all Georgia More

The service was very professional, the service area clean, would recommend to Shottenkirk Honda for service needs. clean, would recommend to Shottenkirk Honda for service needs. More

The service is always exceptional and the staff is phenomenal. I love taking my car there. phenomenal. I love taking my car there. More

I have used Shottenkirk Honda service department for all my service needs for many years. I trust them with all my services that need to be performed. Ginger is the service advisor I most often request be my service needs for many years. I trust them with all my services that need to be performed. Ginger is the service advisor I most often request because she is very knowledgeable, great to work with. More

The service department is excellent at handling. maintenance on your vehicle and service. Thank you John and staff for taking care of us! maintenance on your vehicle and service. Thank you John and staff for taking care of us! More

Had Oil & Filter changed & Tires rotated & also had a recall completed today. Everything was done in a timely manner. recall completed today. Everything was done in a timely manner. More

The experience I had was refreshing. I checked in my vehicle, had a seat in the lounge, and my SUV was ready before I knew it. I only had to have a four-wheel alignment on my Honda CRV, I checked in my vehicle, had a seat in the lounge, and my SUV was ready before I knew it. I only had to have a four-wheel alignment on my Honda CRV, which has all-wheel drive. Richie, the service tech, is great. He communicated well with me and showed me some things about my vehicle that I was unaware of. I say this until I'm blue in the face. Customer Service is king! More

I had to bring my car to them unexpectedly as I was having a problem with the lights on the dash, I didn't have an appointment, but they joyfully went ahead and looked at my car and had me on my way. T having a problem with the lights on the dash, I didn't have an appointment, but they joyfully went ahead and looked at my car and had me on my way. Thank you, Shottenkirk, for getting me in and out and on my way. More

This service team is top notch! They have great attitudes. Their customer service and communication was impressive. They got recalls and service done as promised. Best service depar They have great attitudes. Their customer service and communication was impressive. They got recalls and service done as promised. Best service department experience I've ever had! More

I had an appointment at 10:45 and I left 12:15 after getting my car looks at for an issue I’m having. I didn’t anticipate the very expensive quote , but I appreciate the look over of my vehicle. I only getting my car looks at for an issue I’m having. I didn’t anticipate the very expensive quote , but I appreciate the look over of my vehicle. I only had 2 issues 1.). I did not understand the extra fees added to my bill for $ 16.50 misc. charge and another $ 5.48 charge for a serv fee on my credit card. 2.) I really did not appreciate the large grease footprints on the carpet mat in my vehicle. This will take a good amount of scrubbing to come clean. ( I took a photo and will email the service dept manager) More