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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,106 Reviews

4,106 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 15, 2024

Shottenkirk Honda of Cartersville is the only place that I have my car service I bring my car from Atlanta Ga thrust and feel confident with any suggestions or advice that is given to me by the service depa More

by PATRICIA.CHARBONEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Terry Ford
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Sep 15, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Patricia, please let us know.

September 15, 2024

Great Customer Service. I live over 30 minutes away, and my experiences have been worth the drive. Excellent team making sure I'm taken can of More

by JOE STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Ford
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Sep 16, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Joe! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

September 13, 2024

Fast, efficient, took me without an appointment and was in and out in no time More

by TRACY.E.MCGINNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Tracy, and don't hesitate to let us know if we can be of further assistance.

September 13, 2024

Kevin has been a great help with the continued issue with my Honda. After several attempts of fixing my front end issue and several parts replaced I still have thumping noises when I'm driving my car. I'm More

by HOLLOWAYTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Tony! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

September 11, 2024

It’s my first time and Mr Kevin explained to me everything carefully. The time waiting my car back was okay More

by NIMSAYPAREDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Kevin here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

September 11, 2024

We had a good experience at Shottenkirk Saturday. Called the day before and got a schedule service the next day. More

by PATTY55TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

September 10, 2024

She was kind and knowledgeable about the services provided. I appreciate her letting me know of the wait time More

by BAILEYSWEAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2024

Jordan was very knowledgeable, attentive, and responsive, and stayed in better than normal contact... I also have to say the wait time was shorter than normal, and since time is our most precious More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jordan here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2024

Our experience buying was great and this past Saturday we had our first visit with the service department, everything was excellent! More

by AMYMASSEY11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Amy, and for taking the time to leave us this wonderful feedback!

September 10, 2024

Jordan was very friendly, attentive and responsive. I received excellent service. She kept me up to date on what was needed. More

by KARENRUEHLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Karen, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

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