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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,106 Reviews

4,106 Reviews of Shottenkirk Honda of Cartersville - Service Center

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December 20, 2024

Super place to purchase a new vehicle as i did 2024 HRV. No Hassle! I have take my car back for first oil change and they even washed my car! Very Satisfied, Stephen W More

by Stephen W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lamarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Stephen W. responded

This is a wonderful place to purchase a new or used vehicle and for service! Five stars with a Great Staff! Customer for over 25 years. Stephen W

Dec 22, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Stephen, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 23, 2024

Bought 2025 Honda civic for my daughter. Two days later a safety recall was announced. Part came in I was called by the assistant service manager John Heaton. He informed me the part was in. More

by rhg31975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 12, 2024

Ginger always goes above and beyond for her customers. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. More

by PATRICK.MARTEL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger
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Nov 13, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Patrick, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 12, 2024

Dealership was clean with WiFi service available. The staff was friendly, helpful, and knowledgeable. I would highly recommend this dealership. More

by anthonysbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Anthony, and don't hesitate to let us know if we can be of further assistance.

November 12, 2024

Shottenkirk has become our service dealership of choice. Kevin Etters is the reason why we have chosen the dealership. More

by burn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

November 12, 2024

Ginger was very helpful and very understanding. She went the extra mile for me. Thank you Ginger! More

by SUE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Nov 13, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Ginger here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 12, 2024

Shottenkirk Honda is great! Get your car services here to see for yourself! Quick, reliable and nice waiting area too. More

by JJRITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2024

They’re friendly, keep me informed on what’s going on with my repair of my vehicle More

by CDOUGLASS8096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2024

Wait time was very minimal and everything was done to my satisfaction. Richie Goetz had my car washed and the driver side vacuumed as my surprise gift. This service department is the greatest. I don't he More

by GINOTHAD35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2024

Quick friendly service at a fair price! Great waiting area and transportation across the street too! See Kevin Etters for all your service needs! More

by JJRITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

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