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Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
4,105 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center
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November 23, 2024
Bought 2025 Honda civic for my daughter. Two days later a safety recall was announced. I contacted the servive department the next day because my daughter almost went off the road due to no Two days later a safety recall was announced. I contacted the servive department the next day because my daughter almost went off the road due to no steering. Service told me a rep would call me back that day. They never called me back. So I called back the next day and got someone else. They told me they were waiting on the part to call back in a week. I called back in a week. The next rep told me I needed to come in so they could order the part. I went in. They told me they order the part.check back in a week. I got an answer that the parts were not available. Check back in a week. I got a different answer that the parts were not available. I’ve made two trips at the dealership of an hour drive. And 14 phone calls and have absolutely no answer to what is going on. The sales department is great. But the service department has no clue what they are doing. More
by rhg31975
Employees Worked With
November 12, 2024
Shottenkirk Honda is great! Get your car services here to see for yourself! Quick, reliable and nice waiting area too. Get your car services here to see for yourself! Quick, reliable and nice waiting area too. More
by JJRITA
Verified CustomerEmployees Worked With
November 12, 2024
Shottenkirk has become our service dealership of choice. Kevin Etters is the reason why we have chosen the dealership. Kevin Etters is the reason why we have chosen the dealership. More
by burn6
Employees Worked With
November 12, 2024
Dealership was clean with WiFi service available. The staff was friendly, helpful, and knowledgeable. I would highly recommend this dealership. The staff was friendly, helpful, and knowledgeable. I would highly recommend this dealership. More
by anthonysbrown
Employees Worked With
November 12, 2024
Ginger always goes above and beyond for her customers. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. More
by PATRICK.MARTEL79
November 11, 2024
They’re friendly, keep me informed on what’s going on with my repair of my vehicle with my repair of my vehicle More
by CDOUGLASS8096
Employees Worked With
November 10, 2024
Wait time was very minimal and everything was done to my satisfaction. Richie Goetz had my car washed and the driver side vacuumed as my surprise gift. This service department is the greatest. I don't he satisfaction. Richie Goetz had my car washed and the driver side vacuumed as my surprise gift. This service department is the greatest. I don't hesitate about bringing my two cars in for service and since 2002, have never brought my car back in for the same repair. Great staff, very professional with an outgoing personality and a respectful sense of humor. More
by GINOTHAD35
Employees Worked With
November 10, 2024
Quick friendly service at a fair price! Great waiting area and transportation across the street too! See Kevin Etters for all your service needs! Great waiting area and transportation across the street too! See Kevin Etters for all your service needs! More
by JJRITA
Employees Worked With
November 10, 2024
I LOVE this place! ! I always feel so welcome and appreciated. Customer service 100% Thank you! ! I always feel so welcome and appreciated. Customer service 100% Thank you! More
by AMYPOPE3
Employees Worked With
Other Employees :
The guy who gave me a ride (Jordan, I think)-really nice. Thanks!
