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Shottenkirk Honda of Cartersville

Cartersville, GA

Overview
Employees
Reviews
Vehicles
4.7
6,236 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
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539 E Main St

Cartersville, GA

30121

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Showing 6,236 reviews

December 20, 2024

Super place to purchase a new vehicle as i did 2024 HRV. No Hassle! I have take my car back for first oil change and they even washed my car! Very Satisfied, Stephen W More

by Stephen W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lamarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Stephen W. responded

This is a wonderful place to purchase a new or used vehicle and for service! Five stars with a Great Staff! Customer for over 25 years. Stephen W

Dec 22, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Stephen, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 23, 2024

Bought 2025 Honda civic for my daughter. Two days later a safety recall was announced. Part came in I was called by the assistant service manager John Heaton. He informed me the part was in. More

by rhg31975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 18, 2024

Very deceptive business practices. They lie and push overpriced warranties and maintenance plans. They misrepresent the costs. State that they are mandatory. STAY AWAY! More

by staceyhall1055
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Welch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience, Stacey, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 21, 2024 -

staceyhall1055 responded

Just received a call from the management. I asked for verification that the overpriced protection plans would be refunded, the amount and time line. They responded with a condescending "there, there little lady" attitude. When I told them I had no time for their "sweet talk", they started again to give me double talk about the documentation I requested. Can't believe a word they say. So much for wanting to get to the bottom of the issue.

November 15, 2024

Shottenkirk Honda gave me a Really Great Experience! ! From Sherry, Michael, and Mr. Hall..... All great people and very helpful and professional. More

by PLARDORSETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 12, 2024

Ginger was very helpful and very understanding. She went the extra mile for me. Thank you Ginger! More

by SUE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Nov 13, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Ginger here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 12, 2024

Shottenkirk Honda is great! Get your car services here to see for yourself! Quick, reliable and nice waiting area too. More

by JJRITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 12, 2024

Dealership was clean with WiFi service available. The staff was friendly, helpful, and knowledgeable. I would highly recommend this dealership. More

by anthonysbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Anthony, and don't hesitate to let us know if we can be of further assistance.

November 12, 2024

Shottenkirk has become our service dealership of choice. Kevin Etters is the reason why we have chosen the dealership. More

by burn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

November 12, 2024

Ginger always goes above and beyond for her customers. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. More

by PATRICK.MARTEL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger
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Nov 13, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Patrick, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2024

Excellent customer service! Paid attention to all the details i.e. answered questions promptly, knowledgeable on the car, financing, etc… More

by PALEWANDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Figueroa
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Nov 12, 2024 -

Shottenkirk Honda of Cartersville responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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