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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,063 Reviews

1,063 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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September 03, 2024

Solid dealership. Nice staff. I’ve been taking my 2019 Ram since their dealership opened. More

by Jsim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jules Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 02, 2024

Staff was amazing Codey helped me with service for a part which was difficult to obtain More

by mongo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 02, 2024

Samantha was kind and courteous. I assumed we would be there most of the day but we there for only 4 hours. More

by danara2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person not available
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 02, 2024

It's much better since they change management, good attention and fast thank you so much More

by LMADRID0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 02, 2024

Jordyn was great and the service department was faster than expected. Thanks a bunch guys More

by shodisking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 02, 2024

Jordyn and the crew was great. She kept me informed and stayed on type of my vehicle situation. More

by ejackson08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 01, 2024

Great service from you and the crew at this amazing company and the team. Thanks More

by brent_scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Brent, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Sep 04, 2024 -

brent_scott responded

I always ask for Austin when I go. He’s there number one service guy for sure.

Sep 04, 2024 -

brent_scott responded

I couldn’t ask for a better experience from a car dealership

August 31, 2024

Austin was great to work with and is my go to service guy. He is the reason I continue going to cent for service More

by martin.kevin03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

martin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 31, 2024

Austin Scott is the best service advisor I’ve ever worked with!! So honest and trustworthy More

by vivianp.zabala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 31, 2024

Compré una ram 2019 y el primer mes no la tuve con migo por la razón que le estaban componiendo algunas cosas y e estado encontrando más problemas no estoy contento con la compra More

by jmustangcobra03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employes not listed
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Sep 03, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Comuníquese conmigo lo antes posible para que podamos resolver sus inquietudes. Sinceramente, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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