Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Oil Scheduled and completed on time while I waited. All one can ask for. Scheduled online using dealer site and job was completed in time allocated. All one can ask for. Scheduled online using dealer site and job was completed in time allocated. More

Lacey is the best service advisor. Unfortunately, the auto techs are careless and do not respect your car. I have never had a positive experience at this dealership, with the exception Unfortunately, the auto techs are careless and do not respect your car. I have never had a positive experience at this dealership, with the exception of Lacey. More

Very professional and efficient. Customer service and mechanics were awesome. I would definitely recommend to others. Customer service and mechanics were awesome. I would definitely recommend to others. More

I took my car in for repair on August 2nd. I never got it back. I have a nagging feeling that if I'd taken my beautiful Chrysler 200 Convertible to Frisco or Plano Chrysler dealerships the ser I never got it back. I have a nagging feeling that if I'd taken my beautiful Chrysler 200 Convertible to Frisco or Plano Chrysler dealerships the service would have been quicker and had a much different resolution. Every step of the repair process was excruciatingly slow and tedious. I feel like this service department is too new and understaffed / under-talented to perform repairs quickly and correctly. Note: this is my third or fourth trip to Shottenkirk this year, with some repairs needing to be repeated. One of the services performed earlier this year was a coolant system flush. My car died from overheating; do the math. I did not consider this dealership when i purchased a new car. More

Lacey was great in helping me handle my extended warranty. Very responsive, customer service focused. warranty. Very responsive, customer service focused. More

Shottenkirk always goes above and beyond when I need to have my car serviced. Samantha went out of her way to make sure it was done correctly and smoothly. have my car serviced. Samantha went out of her way to make sure it was done correctly and smoothly. More

I needed some recall work done. Part was ordered and received the next day. Scheduled the appointment a few days later and service was completed in a timely manner. Part was ordered and received the next day. Scheduled the appointment a few days later and service was completed in a timely manner. More

It was a great experience and they are so helpful. I recommend them to everyone I recommend them to everyone More

We received Excellent treatment from our service advisor. Samantha. No more words are necessary or needed. Samantha. No more words are necessary or needed. More

Nice courtesy fast clean hood price Was very comfortable while waiting I will teturn next time I need service while waiting I will teturn next time I need service More